Posted:
5/21/2026, 3:47:56 AM
Location(s):
Stockport, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.
Metropolis is seeking a Customer Success Manager for AeroParker, a Metropolis Technologies company, to act as the primary strategic partner for a portfolio of clients across Europe. In this role, you will own the client relationship throughout the entire lifecycle—from initial acquisition and technical implementation to the long-term operational phase. Working within an experienced team of CSMs, you will act as a consultant to help airports, cities, and ports maximize their revenue and platform utilization while delivering a world-class user experience.
Hybrid Office Model: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site in a hybrid capacity, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is £35,000 - £40,000 annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Website: https://www.metropolis.io/
Headquarter Location: Los Angeles, California, United States
Employee Count: 251-500
Year Founded: 2017
IPO Status: Private
Last Funding Type: Series B