PATIENT CARE, TRANSPORT, AND DIAGNOSTIC TESTING:

• Assists in the delivery of direct patient care under the supervision of a Registered Nurse or Radiology Technologist and receives written and/or verbal assignments and direction.
• Documents patient care activities and patient data accurately using appropriate documentation forms and/or information systems.
• Performs clinical skills and/or diagnostic testing including but not limited to Lymphedema index (L-Dex), prepping patient for imaging exam, and assisting technologist with imaging procedures.
• Completes assigned patient duties within the time-frame established by the Registered Nurse or Radiology Technologist.
• Gathers data including but not limited to: Intake; output; vital signs; patient height and weight; and, point-of-care test results.
• Communicates with broader care team to coordinate appropriate follow up care for patient.
• Observes patients carefully for changes and reports in a timely manner. Assists with other duties as assigned including but not limited to assisting with invasive radiology procedures.
• Transports/escorts patients safely to and from inpatient units, emergency department, or outpatient waiting room; under the direction of a Registered Nurse or Technologist addresses patient monitoring device connection/re-connection and/or supplemental oxygen connections.

STANDARDS:

• Utilizes information while upholding the policies and procedures of Holland Hospital to continuously improve patient care, safety, and practice to enhance outcomes.
• Reports patient safety issues utilizing the MOOR occurrence reporting system. Able to describe the unit based quality improvement activities and implications for practice.
• Assists with data collection for quality improvement activities.
• Assists with the identification of actual and potential risks to patient safety.
• Achieves unit specific initial and ongoing competencies.
• Provides close care/1:1 direct observation of patients to maintain patient safety as assigned.

UNIT MAINTENANCE:

• Supports the operation of the unit by completing assigned tasks.
• Performs ongoing supplies inventory.
• Stocks and cleans patient care areas.
• Assists with regulatory checks as delegated. Maintains a neat, uncluttered environment in patient room and/or treatment area.

CLERICAL AND RECEPTION:

• Supports patient care and unit operations by completing assigned tasks under supervision of the Registered Nurse or Radiology Technologist.
• Functions as unit medical records receptionist by promptly, politely, and professionally answering phone and greeting customers.
• Performs file, chart, and forms maintenance; including but not limited to handling release of records, obtaining outside images, facilitating courier delivery/pick-up, and knowledge of PACS functions related to imaging records. Assists with requests and facilitates communication between members of the health care team.
• Assists with other clerical/reception duties as assigned. Demonstrates knowledge of computer downtime procedures.