Posted:
6/2/2026, 5:00:00 PM
Location(s):
Neenah, Wisconsin, United States ⋅ Wisconsin, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness –
KEY ACCOUNTABILITIES:
Serves as the first point of contact for ThedaCare to meet customer needs.
Provides clerical support, such as triaging calls, to the appropriate team members.
Receives and sorts daily mail, faxes, and e-mails, and distributing as appropriate.
Maintains site security by following safety procedures and controlling access via the reception desk by monitoring log books and issuing visitor/contractor badges.
Maintains room schedule for internal and external customers to ensure rooms are available and set up appropriately.
Orders office supplies and keeps inventory of stock.
QUALIFICATIONS:
High School diploma or GED preferred
Must be 18 years of age
One year of experience in customer service
PHYSICAL DEMANDS:
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
Use of computers throughout the work day
Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
Works in a climate controlled office environment
Website: https://thedacare.org/
Headquarter Location: Appleton, Wisconsin, United States
Employee Count: 1001-5000
Year Founded: 1994
Industries: Health Care ⋅ Hospital ⋅ Medical