Field Applications Specialist

Posted:
10/15/2024, 9:17:21 AM

Location(s):
Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Hybrid

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

We are currently seeking applications to fill the following job opening at Asahi Kasei Bioprocess where we sell Planova® virus removal filters and develops and manufactures related bioprocess equipment.


Company:

Asahi Kasei Bioprocess America, Inc.

Job Description:

Asahi Kasei Bioprocess (AKB) provides pharmaceutical and biopharmaceutical manufacturers with a comprehensive suite of tools to maximize safe0t0y and improve yields of biotherapeutics during research, clinical and commercial-scale production. Planova virus-removal filters anchor a diverse product portfolio defined by quality, consistency and scalability. Additional areas of expertise include liquid chromatography, inline buffer dilution and oligonucleotide synthesis.

We are a growing team (155+) of professionals excited about what we do and our ability to impact healthcare delivery systems worldwide. We offer a "big company" benefits package and a "small company" culture and work environment. Every employee at Asahi Kasei Bioprocess America can impact our future.

As an Asahi Kasei Bioprocess America employee, you will enjoy:

  • Strong company culture

  • Competitive Compensation with Bonuses

  • Great health benefits with the company paying over 80% of insurance premiums

  • Wellness Program

  • Paid Time Off

  • Strong company match to 401(k) contributions

  • Tuition reimbursement program

  • Giving Program

  • Paid Parental Leave

Position Summary:

We are currently looking for a Field Applications Specialist to join our team at AKBA! The individual in this role will support the Planova virus clearance studies at BSL-2 facilities (either contract research organizations or customer sites). They will also support the virus clearance studies. The Field Application Specialist supports account managers and Planova customers by addressing technical inquires which includes but it is not limited to general Planova operation, viral clearance, integrity testing and troubleshooting. The Field Applications team is also responsible for performing Planova projects in-house at the Glenview facility, including testing of filters sent by Planova users in urgent circumstances. Lastly, the Field Applications Specialist manages all equipment used for virus clearance studies and ensures all equipment is operational and calibrated.

Duties/Responsibilities:

  • Laboratory Support

    • Support virus clearance studies at BSL-2 facilities

    • Support internal laboratory projects at the Glenview facility

    • Maintain equipment of virus filtration kits

    • Ensure proper calibration of equipment

  • Technical Support of Customers

    • Address technical inquiries from Planova customers and Account Managers

    • Assist in troubleshooting customer’s technical problems

    • Support with customer and internal trainings

  • Documentation

    • Prepare study reports from validation studies for customers

    • Generate technical reports from internal studies

  • Timely communication and regular exchange of information and resources

  • Documentation of internal and external requests for information

  • Prediction of future or similar requests

  • Proactive approach to address future requests

  • Father in-depth customer processing knowledge and organize findings

  • Presentation of current projects or project updates at department meeting

  • Maintain on-going understanding of the biotechnology industry including trends within recombinant protein and plasma fractionation by supporting customer visits, review of trade journals and attendance at industry conferences.

Qualifications/Requirements:

  • BS in Life Sciences

  • 2+ years lab experience

  • Experience operating with sterile technique

  • Experience with nano-filtration or other protein purification is a plus

  • Strong verbal and communications skills required

Physical Demands/Environmental Conditions:

  • This position is a hybrid role and will require approximately 50% travel primarily to the east coast. Occasional travel to the west coast and the Midwest will be required. When not traveling work will be completed from the Glenview office or home office.

#LI-BJ1

As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.