Job Description Summary

In this role, you will be responsible for developing and leading a team of professionals and providing HR Operations support to the GE businesses while focusing on enterprise standards, compliance and standardization. This role will also develop solid relationships with key stakeholder to maintain operational performance through leveraging metrics and trends and identifying areas for improvement.

Job Description

Roles and Responsibilities

• Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy.

• A job at this level is likely to be an manager, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered.

• As a team leader able to coach your team members and drive company’s vision on employee self service.

• Typically a 1st line manager of professionals .Developing specialized depth and/or breadth of expertise in own job discipline or field. Serves as best practice/quality resource. Has awareness of latest functional developments in own area. Contributes towards strategy and policy development, and ensures delivery within area of responsibility.

• Provides informal guidance to new team members. Explains complex information to others in straightforward situations.

• Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures.

• Activities require professional judgment, but may require more senior levels of guidance.

• Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.

• Will be responsible for planning and calendarizing the weekly / monthly Induction for all new hires in the Plant where we have our offices. 

• You need to be aligned to visit the different office locations on days for Induction / Presence to support employee queries from time to time. 

• Preparing for Employee Day 1 including activities like but not limited to Induction including Introduction of channel for raising the service request, Closure of Hard Copy P-File as per the country norms, Sharing Key Benefits, Policies of Vietnam etc. 

• Will be responsible to ensure that monthly payroll register is signed off to avoid any misses – validation of HC, exits, any monthly inputs submitted by HR Ops team member. 

• Driving key HR Operations Projects like Volume Visibility, Driving Employees to GE Vernova tool to make them self-independent to fish for information and raise requests.  

• Responsible for closure of assigned audits (both external / internal). Also working with the leadership (Country / Regional) on any observations / red flags raised by the auditor. 

• Working with your PL/ Leadership on regulation change and identify the path forward before any communication with business stakeholders. 

• Working closely with the HR Operations Hybrid team on coaching / guidance on service tickets etc 

• Closely working with the Vendor Management Team for closure of PR / PO for vendors of the country and working with business on timely release of payment. 

• Driving key projects and automations by working closely with the People Ops teams to ensure effective and efficient work environment within the country. 

• Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills. 

• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work with People Ops team, stakeholders and other teams to contribute to the organisation vision.  

• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more with PL for issues outside of defined policy/parameters. 

• A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others. 

 

Qualifications/Requirements: 

• • • Graduate / Postgraduate / Diploma holder in Human Resource or relevant Industry regulations certifications. 

    • 10+ Years of experience in HR Operations and payroll management and relevant industry knowledge of Vietnam. 

    • Should be able to update the team about the country Labor and Statutory changes from time to time. 

    • You need to be willing to travel to different office locations. 

    • Clear communication with the business HR Managers / Employees and should be able to provide concise and clear direction on queries. 

    • Should have sound knowledge of WD / GPIT / Service Cloud/ Payroll Vendor tools etc. 

    • Should have a sound knowledge about the service behaviours and have a strong control on how to support the GE Vernova in it’s implementation and making it a great organization for Self Service. 

Desired Characteristics: 

• • • Country Regulatory / Statutory / Payroll Knowledge for Vietnam  region. 

    • Team Player with eye for details. 

    • Clear Communications. 

    • Time Management and High Say Do Ratio. 

    • Passion for HR Operations / Payroll Areas. 

    • Willing to take up new responsibilities and challenge themselves. Consistently works with the leaders on country updates. 

Additional Information