About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role Proofpoint is seeking an experienced Operations Analyst to join our growing AMER MSP Division. In this role, you will be responsible for managing channel platform operations and partner onboarding. You will work cross-functionally with the Channel sales team as well as with external partners. You will work collaboratively with fellow analysts, understand all business processes including business reporting and sales cycle management. You will own channel business transitions and onboard partners to drive a multimillion dollar software business.

Your day-to-day

• Partner onboarding

o We are building a white-glove onboarding experience for partners which will involve ensuring that all partners are set up correctly in our systems and helping with any migrations as Essentials partners are moved to 365 Total Protection

• Partner management

o Monitoring partner tickets

o Supporting product request routing when applicable

• Change of channel

o Approving, tracking, executing change of channel moves

o Proactively manage business transitions such migrations or terminations

• Reporting requests o Basic business analyses in Excel (no advanced BI or coding)

o Ad-hoc data cleanup

What you bring to the team

• Experience in an analytical position that includes process and project management

• Very high attention to detail

• Strong organizational skills

• Strong communication skills; ability to manage internal and external stakeholders

• Ability to model in Excel to answer high-level business questions

 

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!