If you are looking to excel and make a difference, take a closer look at us…

The Product Manager for Personal Loan (PL) is responsible for the end-to-end management, development, and growth of the Personal Loan and Personal Financing-i portfolio. This role involves driving business performance through the execution of quarterly marketing campaigns, implementing credit and digital initiatives, and ensuring strict adherence to regulatory compliance and internal controls. The jobholder acts as a key stakeholder in enhancing product features and journeys to improve customer acquisition and profitability.

Functional (job responsibilities)

• Propose and lead the execution of campaigns to drive personal loan disbursements and grow loan base and almost monitor campaign expenses tracking
• Identify key business growth areas and continuous process improvements
• Lead partnerships with external fintech partners to increase product acquisition
• Analyze product performance data, customer behavior, and market trends to identify emerging business opportunities.
• Maintain awareness and understanding of the regulatory framework within which the Bank operates, ensuring compliance with relevant regulatory requirements and expectations
• Overseeing the implementation of regulatory change including internal and external legal and compliance issues
• Collaborate with internal and external stakeholders to drive product and process improvements and enhancements

Managerial (team/group responsibilities)

• Collaborate cross-functionally with Credit Policy, Analytics, PFS Digital, and Sales channels (Telemarketing, Branches, Direct Sales) to deliver business goals.
• Lead the implementation of campaigns and multiple business initiatives for personal loan. Oversee and manage launch schedule of campaigns, new products and other projects.
• Lead, coordinate and monitor compliance and operational risk assessment with stakeholders
• Support sales channels by developing tactical programs, sales challenges or other activities to boost sales productivity and branch performance.

Organizational (organizational responsibilities)

• Ensure all product materials and processes align with BNM regulations and internal policies
• Embody "HLB Values" by participating in CSR activities and ensuring ethical conduct in all business activities

Education/Qualification

Undergraduate degree in Accounting, Banking, Finance, Economics, or a related field

Experience

• Minimum 3 years of relevant experience in financial services, specifically within product management or portfolio management.
• Proven track record in managing financial products, including experience with credit policies and digital acquisition channels.

Special Skills

• Proficiency in performance tracking and data analysis; familiarity with SAS and Data Studio is an advantage.
• Understanding of BNM guidelines and regulations relevant to the product
• Ability to propose and operationalize new business drivers
• Strong interpersonal and stakeholder management skills to work across different levels of the organization.

Realise your full potential at Hong Leong Bank by applying now.