Posted:
9/29/2025, 8:51:35 AM
Location(s):
Querétaro, Mexico
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
IT & Security
CDD Ops:
o Perform KYC processes applicable for new and existing customers
o Manages the team's pipeline and MIS to ensure timely completion of KYC files and appropriate management of the team's capacity
o Works with direct manager and local teams to maintain proactive management of client escalations, issues and other items that require special handling related to KYV files completion.
o Works closely with Local and Global Compliance and Change teams and other AML/KYC functions to ensure consistent processes are being followed.
o Ensure that customer record maintenance activities are accurately completed in accordance to Data Governance, AML, Regulatory and all other applicable internal Policies and Standards.
o Participate in the IT and non-IT projects relating to Onboarding and KYC processes
o Maintain working knowledge of all regulatory obligations and be able to relate them to Global policies and procedures teams
o Thought Leadership: Play a key role in multi-disciplinary teams to address new business initiatives, IT and non-IT enhancement projects, and one-off assignments to improve customer experience and support Bank transformation
o Develop strategic partnerships with other team leaders and managers with Onboarding Unit, Lines of Business and AML Financial Crimes teams.
o Manage and assess the impact of the operational implementation of technology and policy change and drive continuous improvements to the quality of data
LUGAR DE TRABAJO: QUERETARO
Website: https://www.santanderbank.com/
Headquarter Location: Boston, Massachusetts, United States
Employee Count: 5001-10000
Year Founded: 2013
IPO Status: Private
Last Funding Type: Debt Financing
Industries: Banking ⋅ Finance ⋅ Financial Services