Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Active Directory
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : BE or Btech

Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Provide ongoing technical support and maintenance for production and development systems and software products. - Configure services on various platforms and implement technology at the operating system-level. - Troubleshoot at both basic and intermediate levels. - Ensure smooth operations and resolve any issues that arise. - Collaborate with team members to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Active Directory. - Strong understanding of server and network areas. - Experience in hardware/software support. - Knowledge of software solutions/vendors/brands. - Experience in L1 and L2 troubleshooting. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Active Directory. - This position is based in Mumbai. - A BE or Btech degree is required.

BE or Btech

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