Online Business Sales Manager (EPP)

Posted:
4/1/2025, 8:45:51 PM

Location(s):
Dubai, United Arab Emirates ⋅ Dubai, Dubai, United Arab Emirates

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Position Summary

Why Join Us?
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world. Samsung Gulf Electronics, established in 1996, serves as the regional hub for Samsung Electronics in the Middle East, headquartered in Dubai, UAE. Over the years, it has played a pivotal role in delivering innovative technologies across the GCC region, including smartphones, home appliances, displays, air-conditioning and enterprise solutions. At Samsung Gulf, we believe in empowering people to lead and drive progress. If you are ready to grow with a global leader, we want you on our team.

Role and Responsibilities

A Snapshot of Your Day

Drive and boost Samsung B2B online sales growth through Samsung.com across UAE & GCC. Being part of the D2C team puts you in a leading position responsible for maximizing customer experience, brand presence and sales growth through new channels. We are searching for a B2B Sales Manager who is experienced in eCommerce and direct engagement programs and will be responsible for driving the B2B sales performance across divisions. Further you will lead on building B2B specific sellout enablers and programs as well as account engagement strategies and support the D2C Head with overall strategy and business development. The position requires an experienced eCommerce Manager who is capable of driving B2B eCommerce products and has a clear vision of successful account onboarding, activation and engagement strategies

Skills and Qualifications

How You Will Make An Impact

  • Work with the local and regional D2C Teams to develop the sales strategy focussing on B2B & B2G sales growth, aligning local sales plans with global and regional initiatives and best practices
  • Support D2C head in building infrastructure and framework to drive B2B sales on eStore
  • Lead on launching new B2B programs and sellout programs to maximise sales growth of B2B sales on Samsung.com multistores
  • Manage eCommerce KPIs for traffic, sales, acquisition and customer interaction
  • Compile weekly & monthly reports – feeding back to senior management team and advising on strategy
  • Answering and prioritizing business requests while leading on a series of initiatives aiming at ensuring that the B2B stores are always up‐to‐date and perform at their best
  • Maintain up-to-date business, operations, and account tracking dashboards to provide in-depth visibility and understanding of the online channel’s current pipeline and future needs and translate them into sales opportunities
  • Plan and manage the local promotional calendar and sales plan for B2B on s.com along with building and executing cross divisional campaigns to maximize sellout
  • Track and monitor key performance indicators to identify gaps then set and deliver local action plans with markets key stakeholders and follow through with execution recommendations to positively impact sales performance 
  • Drive actionable insights (through web analytics and competitive landscape benchmarking) to improve user experience and platform capabilities

What You’ll Need

  • Bachelor Degree with 8 years of eCommerce experience /6 years with Master degree
  • Strong understanding of market dynamics and technology
  • Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently
  • Excellent communication, presentation and interpersonal skills
  • Must be system oriented as well as computer literate and advanced user of MS-Office applications (Word, Excel, PowerPoint, Outlook)
  • Fluency in English, and Arabic is a plus.
  • 7+ years of relevant work experience within a fast growing B2B Online, Loyalty or eCommerce environment
  • Strong understanding of B2B sales business cycle with proven track record handling top corporate as well as government accounts Proficiency in building B2B sales strategy and engagement programs that deliver expedited growth
  • Proven experience in eCommerce sales and project management, with deep knowledge of eCommerce trends, competitive landscape and digital customer experience
  • Strong problem solving skills (can‐do approach) to identify areas of issues and opportunities, evaluate options and provide clear recommendations/strategic plans for business growth
  • Comfortable in a cross-functional environment; flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a matrix organization
  • Experience in the Middle east region with direct engagement with both B2B and B2G Accounts
  • Outstanding stakeholder management on different levels and geographies
  • Conceptual and strategic, and must embrace being an owner; getting involved in the details of the business
  • Must possess interpersonal skills in order to build strong positive people relationships
  • Ability to multitask efficiently, while being well organized and maintaining high attention to detail
  • Excellent time management to work on tight deadlines and handle the pressure of last-minute requests
  • Ability to operate comfortably and optimally in a fast-paced and highly dynamic environment
  • Knowledge of e-commerce trends, competitive landscape and digital customer experience
  • Capable of analyzing promotional effectiveness & impact on sales
  • Demonstrated ability to learn quickly, and manage change effectively

Why You’ll Love Working with Us

  • Competitive salary and performance based incentive plan for all levels
  • Flexible working hours schedule
  • Visa, Top-Tier medical insurance plan and life insurance
  • 22 days of paid annual ;eave plus public holidays
  • An additional day off for your birthday!
  • Yearly air ticket allowance & monthly parking allowance (if applicable)
  • Access to discounts on a wide range of Samsung products
  • On-site Cafeteria with free coffee and fruits
  • 1 Volunteering Day per year
  • Employee Referral Program- we want great talents like you!
  • 24/7 access to Samsung Learning Platform
  • A creative, collaborative, and inclusive company culture

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