Field Operations Support Assistant

Posted:
6/30/2025, 9:07:58 AM

Location(s):
Oceanside, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

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Provides administrative and clerical support to a funeral home, cemetery, or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Assist SM with all administrative duties required to help run the FS department.
  • Check for correct IOA packets before turning into Interment desk and file verifications.
  • Check for correct AN packets before turning into OM office for approval
  • Check for correct PN packets before turning into OM office for approval
  • Check for correct MARKER packets before turning into Memorial Specialist office for approval
  • Maintain FAA office supplies refill GPL and CPL.
  • Training of new FS with P&P, paperwork process and asst. in SM sales training.
  • Gather all disinterment’s information and copies of files communication with family prior to FAA contract involvement.
  • Help FAA write up Contract Adjustment paperwork before turning in accounting.
  • Van(s) gas and car wash weekly.
  • Coordinate Golf Cart cleaning with maintenance
  • Gather all family information cancels of out of state PAF to give to OM
  • Gather all family information cancels of out of state PAC to give to OM.
  • Gather all family information of requested Quitclaim from family prior to FAA contract involvement.
  • Assist with all Blind Checks when Admin is unavailable.
  • Assist with all Parking when Service Director/Admin is unavailable.
  • To see families when no one else is available, gather information.

    MINIMUM REQUIREMENTS

    Education

    • High School or equivalent

    Experience

    • 1 - 2 years of experience in an office clerical or customer service capacity required 
    • Experience working in a customer-focused and fast-paced professional environment required

    Knowledge, Skills & Abilities

    • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
    • MS Office Suite experience preferred
    • Basic mathematics skills required
    • Good verbal and written communication skills
    • Strong organizational skills and detail oriented
    • High level of compassion and integrity
    • Ability to maintain confidentiality

    #SCI

    Compensation:

    Salary: $16.50/hr.- $20.963hr.

    An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

    Benefits:

    Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

    Postal Code: 92054

    Category (Portal Searching): Administration and Clerical

    Job Location: US-CA - Oceanside