Account Representative

Posted:
1/4/2026, 4:00:00 PM

Location(s):
Wisconsin, United States ⋅ Milwaukee, Wisconsin, United States

Experience Level(s):
Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an exciting opportunity available for an Account Representative supporting our growing team in Milwaukee, WI!

The Account Rep. will provide high quality customer service while assisting in the coordination of services between the client and the insurance company. 

How You Will Contribute:

  • Provide support for the P&C service team. This includes reviewing binders, policies and endorsements for accuracy, maintaining files, and creating documents such as specifications, proposals, binders and insurance summaries.
  • Responds directly and promptly to client inquiries and requests
  • Ensure policies follow coverages as quoted, proposed and bound.
  • Collect client specification data.
  • Promptly responds to requests for data and questions from clients, underwriters and internal staff.
  • Responsible for new client setup and ongoing client maintenance.
  • Complete premium finance agreement requests and creates premium allocations as needed.
  • Requests and summarizes loss runs, may process claims and provide client advocacy.
  • Meets with clients and team as needed to enhance knowledge of client accounts.
  • Assists with new account development, including review of the account to explore possibility of uninsured or underinsured exposures.
  • Participates in the marketing process.  This includes such duties as contacting markets, initiating new business, reviewing quotes, preparing coverages and proposals.

Licenses and Certifications:

  • WI P&C insurance license.

Skills & Experience to Be Successful

  • 3+ years of similar experience in the insurance industry, preferably on the brokerage side.
  • Strong attention to detail and organization skills.
  • Self-motivated, highly responsive to meeting the needs of our internal and external clients, and exhibits strong communication skills.
  • Strong computer skills and is able to utilize Microsoft Office products. AMS360 experience preferred.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Brown & Brown

Website: https://www.bbrown.com/

Headquarter Location: Florida, New York, United States

Employee Count: 10001+

Year Founded: 1939

IPO Status: Public

Industries: Advice ⋅ Analytics ⋅ Auto Insurance ⋅ Commercial Insurance ⋅ Consulting ⋅ Employee Benefits ⋅ Financial Services ⋅ Life Insurance ⋅ Property Insurance ⋅ Risk Management