Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : Microsoft Active Directory
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve software-related issues. - Collaborate with cross-functional teams to troubleshoot and resolve system problems. - Develop and maintain documentation for troubleshooting procedures. - Participate in on-call rotation to provide support outside of regular business hours. - Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Endpoint Configuration Manager. - Good To Have Skills: Experience with Microsoft Active Directory. - Strong understanding of system troubleshooting and problem-solving techniques. - Knowledge of ITIL framework and incident management processes. - Experience in scripting languages for automation tasks. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft Endpoint Configuration Manager. - This position is based at our Indore office. - A 15 years full-time education is required.

15 years full time education

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