Communications & Commercial Support

Posted:
11/4/2024, 11:06:53 AM

Location(s):
Mexico City, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

American Express global business travel is seeking a creative, positive, proactive self-starter to join our team. The successful candidate thrives in a fast-paced environment and enjoys wearing multiple hats. As communications and commercial support, you'll be in charge of ensuring all commercial teams have the required and needed material for them to have conversations with prospects and clients. Also, you'll supervise the worked done by the designers describes the message needed for each project and You'll review all pieces complies to the brand guidelines in a very strict way.  The Communications and commercial support will offer service to all internal clients such as: Sales, Client Management, occasionally HR and Operations. Good social relations will be required to understand other areas needs and excellent organizational skills to quickly assign timelines to projects.

What You'll Do

  • Content creation: Writing internal and external communications for both, internal areas, clients and prospects. Also writing press releases, newsletters, and website copy when needed.
  • Event planning: Coordinating internal events such as trainings, staff meetings, recognition, or general company status events for a large number of employees. Press conferences once in a while, and client's events such as small breakfast or dinner meetings.
  • Campaign planning: Build, craft and write email campaigns for clients and prospects as part of the brand awareness strategy in a monthly basis.
  • Developing effective corporate communication strategies.
  • Review, approval and feedback on brand use in the creation of pieces in other areas of the company.
  • Sales Presentations and RFP's documents creation, with special attention to the branding usage.
  • Translation of global documents and communications for clients.
  • Translation and tropicalization of global presentations, brochures, one pager, etc, as well as creation of new external material for local commercial teams.

What We're Looking For

  • Experience and knowledge of handling communications in a formal language and knowing the brand is always exposed. You're talking on behalf of the brand.
  • Bilingual (English - Spanish)
  • Sense of urgent and order priorities.
  • Resilient, flexible and adaptable; able to work in ambiguous situations.
  • Problem solving and root cause identification skills.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work collaboratively with and through others.
  • Outstanding communication skills – both written and verbal.
  • Excellent active listening skill.
  • Self-learning and quick response to upcoming inquiries.
  • Story-telling ability when crafting external presentations.
  • Attention to details and pretty good organized.
  • Excellent Microsoft Office suite management, specially Power Point.
  • Basic knowledge in design programs like InDesign or Photoshop to stablish project timelines.
  • Project management knowledge preferable for using when coordinating different projects at a time.
  • Event coordinating abilities and knowledge.

     

Location

Mexico City, Mexico

     

Click here to learn more about the benefits we offer in Mexico.

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • Wellbeing resources to support mental and emotional health for you and your immediate family.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

American Express Global Business Travel

Website: https://www.amexglobalbusinesstravel.com/

Headquarter Location: Jersey City, New Jersey, United States

Employee Count: 10001+

Year Founded: 2014

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Consulting ⋅ Event Management ⋅ Travel