Fehr & Peers is a team of collaborative transportation and business professionals who are passionate about making a positive impact on neighboring communities. Our IT Team supports our employees and clients with high-quality service, enabling our staff to tackle challenges and develop innovative solutions. We encourage open communication and value suggestions that enhance our workplace and services.
We’re seeking a motivated, customer-focused IT Helpdesk Manager to lead our IT support team. The ideal candidate has a strong background in IT support, excellent leadership skills, and a passion for exceptional customer service. This role involves overseeing daily helpdesk operations, ensuring timely and effective resolution of technical issues, while maintaining high customer satisfaction.
Benefit Highlights:
Medical, Dental, Vision, Life and Disability Insurance.
401(k) Plan with matching and profit sharing.
Flexible Spending Accounts.
Commuter Benefits.
Paid Vacation, holidays and sick leave.
8 weeks of Paid Parental Leave.
Mentoring and Career Development programs.
Research and Development group participation, and more.
EEO: Fehr & Peers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment in the workplace. We welcome applicants of diverse backgrounds, and hire without regard to race, color, creed, religion, sex, gender identity or expression, sexual orientation, marital or parental status, national origin, ancestry, citizenship, age, disability, genetic information, political affiliation, military service or any other characteristic protected by law.
Nondiscrimination: Fehr & Peers ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact
Human Resources.