Customer Success Specialist

Posted:
1/12/2026, 6:14:01 PM

Location(s):
Metro Manila, Philippines ⋅ Manila, Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

JOB SUMMARY:

With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other’s individuality and embrace our differences to enrich our commonalities and relationships throughout our organization, and we want you to be a part of that.  

Lone Wolf is seeking a highly motivated and experienced CUSTOMER SUCCESS SPECIALIST (CSS) to join our team. The ideal candidate will grow partnerships that allow for a deep understanding of customer needs and challenges, with the goal of creating value-based outcomes. Reporting to the Associate Director, Customer Success, the CSS will work within their pod of Customer Success Managers and Customer Success Specialists to support strategic Lone Wolf customers, at all points in their journey.  

This individual will be an advocate and strategic partner for our customers, driving towards their short- and long-term goals.  
We’ve become the largest real estate software company in North America. Our products provide our clients with a competitive advantage in today’s market and nearly 10,000 offices are utilizing our feature rich, fully integrated windows and web-based software solutions.