Salary Range: $55,052.00 - $66,838.00 Annually

Hiring Salary Range: $55,052.00 - $66,838.00

Get to Know Us 

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits  

CLASS DEFINITION

A Central Records Shift Supervisor directs and coordinates the activities and operations of the Central Records Division of the Police Department during an assigned 8-hour shift. Work of this class involves directing the activities of mail, criminal history, fingerprint identification, warrant microfilm, police report review, juvenile records, operations services and data processing work units.

Incumbents receive general supervision from an administrative superior. Employees in this class work one of three shifts: 1st Shift - 11 P.M. to 7 A.M., 2nd Shift – 7 A.M. to 3 P.M., or 3rd Shift – 3 P.M. to 11 P.M., which include weekends and holidays. Work is performed in an office where normal working conditions are encountered. Work requires minimal physical exertion.

TYPICAL EXAMPLES OF THE WORK

(The following examples illustrate the work performed in the positions in the class. Positions may require some or all of these examples depending on the organization of work within the agency. This list is not inclusive. A position may require related duties not listed, if necessary, to accomplish the work of the agency.)

On an assigned 8-hour shift in the Central Records Division of the Police Department, directs and coordinates the operations and activities of the Central Records Division and ensures the provision of efficient and timely services to other divisions within the department.

Evaluates the performance of, disciplines and recommends the hiring, firing and promoting of divisional staff.

Reviews and monitors the daily shift staffing within the units comprising the Central Records Division; advises superiors on staffing problems and needs during assigned shift.

Reviews and approves requests for sensitive and confidential records and information from lawyers, the courts and other police departments.

Monitors the distribution, faxing and placing of detainers on all warrants in order to ensure their timely processing and issuance.

Monitors the booking process at the district booking stations within the City to ensure the timely delivery of booking data into the central information data base; resolves booking process problems with district officials and their staff.

Advises the on-coming shift supervisor of any divisional problems, incidences and staffing problems on the previous shift.

Disseminates and interprets new and updated regulations to staff on their assigned shift.

Answers inquiries from other law enforcement agencies nation-wide concerning outstanding and active warrants for specific individuals within the jurisdiction of the City of Baltimore.

Approves all incoming telephone and sensitive requests for criminal history information in conformance with relevant security and privacy laws and regulations.

Maintains operational logs and writes reports of activities within the division during assigned shift.

During periods when the department is on Full Emergency Status, activates and implements Emergency Status plans and operations for the Central Records Division shift; calls employees back to work in emergency situations.

Performs related work as required.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Graduation from an accredited high school or possession of a GED certificate.

AND

EXPERIENCE: Have two years of experience in directing and coordinating the operations and activities of a central records unit within a large police central records division including such supervisory responsibilities as evaluating the performance of, disciplining and recommending the hiring, firing and promoting of others.

OR

EQUIVALENCIES: Have an equivalent combination of education and experience.

LICENSES, REGISTRATIONS AND CERTIFICATES: Not Applicable

KNOWLEDGES, SKILLS, AND ABILITIES

• Knowledge of police central records activities and operations.
• Knowledge of police and related law enforcement codes and terms.
• Ability to direct and coordinate the activities and operations of a large police central records division during an assigned 8-hour shift.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Supervisory ability.
• Administrative ability.

Background Check                                        

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Probation 

All people, including current City employees, selected for this position must complete a mandatory six-month probation. 

Eligibility 

Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.                   

Education Accreditation 

Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

Selection Process 

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process
 Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application. 

Your Recruiter: Dayvon Smith

If you have any questions please contact Dayvon Smith, Recruitment & Talent Specialist III via email at [email protected].

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application. 

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER