At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Program Manager I - Caregiver Wellbeing

                        

Location

Beachwood

                    

Facility

Cleveland Clinic Administrative Campus

                     

Department

Employee Wellness-Caregiver Office

                      

Job Code

T26193

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

The Program Manager will play a key role in supporting caregiver well-being by managing and enhancing wellness education programs such as “Thrive Where You Are.” This individual will lead the development, delivery, and maintenance of both virtual and in-person resources, focusing heavily on stress management and emotional support. The role involves creating engaging educational content, facilitating group sessions, responding to resource requests, and ensuring programs are accessible and impactful for all caregivers. The ideal candidate will bring strong communication skills, a calm and empathetic presence, and the ability to independently manage multiple wellness initiatives across different sites.

This caregiver will work 5 days a week on-site from 8:00 a.m. - 5:00 p.m.

Responsibilities:

• Develops, implements, manages and maintains operational systems and activities.
• Serves as a liaison with all levels of the organization and outside community.
• Manages multiple priorities and projects with competing deadlines.
• Allocates time to meet completion requirements.
• Serves as a coach and mentor for other positions in the department.
• Reviews and monitors adherence to Human Resources policies and corporate compliance procedures.
• Other duties as assigned.

Education:

• Bachelor's degree in Business Administration, Healthcare Administration or related field.
• High School diploma/GED and six years of experience may substitute for the degree requirement.
• Associate’s degree and four years of experience may substitute the Bachelors degree requirement.
• Master’s degree and one year of experience may substitute for one year of experience.
   

Certifications:

• May be required for specific positions as per policy or regulation.

Complexity of Work:

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to take appropriate action in a stressful environment.
• Knowledge of statistical and financial analysis, primary research and business plan development.

Work Experience:

• Two years of experience in project management, data analysis and systems training.
  Experience in a healthcare setting preferred.

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities