Posted:
12/4/2024, 12:27:22 AM
Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Receptionist - Discharge Lounge
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic’s Discharge Lounge is for patients that are waiting to be picked up to go home. Caregivers try to have patients ready to leave the hospital by noon and advise patients to have their pick-up person (PUP) arrive by 11am. If their PUP is running behind, patients can relax in the Discharge Lounge while they wait.
A caregiver in this position works 10:00am – 6:30pm.
A caregiver who excels in this role will:
Perform receptionist functions for assigned areas and/or departments.
Greet guests and provide appropriate assistance and information.
Receive, screen, route and respond to incoming telephone calls.
Take accurate messages and ensure timely delivery.
Comply with privacy and confidentiality policies when communicating with callers and guests.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED.
One year of related experience.
Preferred qualifications for the ideal future caregiver include:
Two years of college and/or business school.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit