Position Overview  

Our Company Global Business Solutions (GBS) organization is responsible for the design, governance, and execution of global processes. Within GBS, the Source to Settle (StS) organization is responsible for ensuring employee purchase orders and supplier invoices, and payments are processed timely and efficiently.  The StS process includes Vendor Master Data setup, Supplier Onboarding, Purchasing, Invoicing, Settlements, and StS Support.  

The specialist will be accountable and responsible for the end-to-end Supplier onboarding process, sustainment, and improvement of the Source to Settle (StS) process and sub-processes, inclusive of Vendor Master Data Management and Procurement and Local Markets support. 

Position Responsibilities  

Primary responsibilities for this position include, but are not limited to, the following:  

• Single point of contact for supplier onboarding for all stakeholders, both internal and external (suppliers) 

• Be accountable for the full end-to-end Supplier onboarding process for cases assigned 

• Ensure governance management and supplier support for existing supplier data changes (administration) 

• Execute the process accordingly to the standard support Model and established tools  

• Proactively evaluate cases, bring solutions, and minimize escalations with Suppliers and Procurement 

• Provide proper guidance to StS or non-StS people, when needed.   

• Ensure proper defects resolution: Analyze data/specific cases, identify issues/process deviation, assure root cause analysis root causes and address solutions  

• Ensure the application of adequate internal controls, when needed. 

• Collaborate with other Process Stewards (Procure to Pay/Settlement, Accounting to Reporting, Master Data, and others) in all our Company divisions to ensure continuity and alignment across global end-to-end processes 

• Have active participation in the implementation of projects which require experience and StS technical or functional abilities; work collaboratively with other business partners (including IT) to execute approved projects in a timely manner 

• Support Company merger and divestitures efforts as needed.  

• Support the development of StS content to ensure accurate communication and standard training 

• Help educate and support our Company employees on the StS process and tools 

• Ensure alignment with our Company process policies and standards 

• Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices 

• Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity 

• Conduct regular communication with suppliers and stakeholders through scheduled calls to ensure smooth onboarding processes, address inquiries, and resolve any issues promptly, fostering strong relationships and ensuring alignment with company policies and standards 

Education & Experience 

• Bachelor’s Degree in Business, Accounting, or Finance 

• Minimum of 2 years of relevant work experience (Procurement Sourcing and Contract) with a demonstrated record of customer focus and project delivery 

• Minimum of 4 years of experience in a finance or accounting department of a multinational company preferred and 2 years in current position (prefered)

• Business process knowledge, together with demonstrated skills in project implementation is a plus. 

• Ariba experience is a plus (including but not limited to Supplier Management / SLP) 

• Business level of English language (both written and spoken) 

• Portuguese is a Plus 

Technical/Soft Skills Requirements 

• SAP Experience Required 

• Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required 

• Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness 

• Ability to implement support around a long-term vision and milestones needed to drive the realization of that vision 

• Positive, engaging disposition with high personal integrity, credibility, and energy. 

• Good communication skills and ability to manage stakeholders’ requests in an efficient and assertive manner 

• Advanced problem-solving and analytical skills with a proactive management style to implement new processes 

• Results-oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders, effective communication. Process improvement orientation, innovation and change agent. Migration experience 

• Project Management skills desired 

• Strong ability to coordinate and manage multiple projects 

• Willingness to travel for meetings and projects (<10% of the time) 

• Willingness to attend or conduct remote meetings during off hours (<5% of the time) 

• Strong customer service and collaboration mind-set