Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

 

Ready to explore a career path? Start your journey.

The Unit Leader will report into the Unit Portfolio Leader within the SID department at Amex GBT. The Unit Leader will be leading a team of 6 direct and indirect reports.

What You’ll Do

• To own the customer onboarding / migration experience determined by the unit type (PIU, CCU, CMU). 
• To directly manage the client relationship in PIU and colleague relationship in CCU and CMU.   
• Drive the performance of the unit and ensure all members of the unit are working optimally in meeting the goals of the business
• Create a positive, happy, and fun environment enabling all members of the unit to be successful and effective while maintaining a healthy balance
• To be empowered to manage the performance of the unit, while ensuring unit governance procedures are vigorously maintained
• Always attending and contributing to monthly Unit Leader performance and development meeting  

What We’re Looking For

• Ambition to manage a close knit and dynamic team. 
• Understanding of GBT and corporate travel
• A positive, “can do” attitude
• Able to motivate a team and manage under pressure   
• Business English mandatory - multi-lingual capability advantageous
• Great communication skills
• Ability to understand and manage projects and technology
• Happy to be challenged and to challenge people and processes

     

Location

United Kingdom

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!