We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

The Enterprise Culture and Change Management team at CIBC is responsible for defining, executing, and sustaining strategies that embed our desired culture and guide leaders and employees through transformational change. As Senior Director, you will lead a team of professionals with deep expertise in advancing CIBC’s culture and developing, implementing, and governing our enterprise change management framework, tools, and resources.

You will partner with leaders across CIBC to translate business needs into integrated culture and change management solutions, ensuring our shared vision, core values, and behaviours are reflected in daily practices. Through strategic advice and proactive support, you will help leaders and employees navigate change, fostering a high-performance, inclusive, and collaborative environment. You’ll use your expertise to provide value-added counsel in all areas of culture and change management, including performance measurement, stakeholder engagement, regulatory compliance, and talent development. The role requires a high degree of independent judgement and collaboration with executive leadership, project teams, and change practitioners.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement, spending 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Culture Leadership: Develop and sustain a positive, high-performance culture, including our shared vision, core values, and behaviours. Monitor market trends and insights to differentiate CIBC’s culture, supporting talent attraction, engagement, and retention. Lead cyclical reviews of the CIBC culture framework to ensure alignment with our Purpose, Employee Value Proposition, and Leadership Capabilities. Collaborate with partners across the bank to activate culture through programs and initiatives aligned to employee journeys. Use data-driven analytics to measure the health of our culture and the effectiveness of our tactics; proactively address areas of opportunity and sustain strengths. Ensure CIBC’s culture complies with regulatory requirements in all regions and communities.
• Enterprise Change Management: Develop and implement a consistent framework, methodology, and tools for managing people change across strategic objectives and transformation initiatives. Foster a community of practice among change practitioners, building capability and ensuring alignment with the enterprise framework. Provide strategic advice to transformational projects with significant people impacts, ensuring successful and sustained change management. Evaluate the impact of strategic initiatives on culture and employee engagement; identify risks and issues and develop proactive mitigation strategies. Collaborate with executive leadership and project teams to align change strategies with strategic objectives and secure sponsorship. Monitor and measure the effectiveness of change management practices to ensure successful adoption of new tools, processes, and technologies. Serve as the accountable owner for CIBC’s contractual relationship with Prosci.

Who you are

• You can demonstrate experience in leading large-scale organizational transformations, with proven proficiency in Prosci methodologies (ADKAR).
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what’s possible.
• You embrace and champion change. You continuously evolve your thinking and the way you work in order to deliver your best.
• You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• Values matter to you. You bring your real self to work and you live our values—trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Change Management, Change Management Processes, Communication, Deliverables Management, Key Stakeholder Relationships, Leadership, Management Reporting, Process Improvements, Project Management, Teamwork