🐾 Veterinary Assistant – Client Care & Exam Room Ambassador
Abingdon Square Veterinary Clinic | New York, NY

At a Glance

• Hospital: Abingdon Square Veterinary Clinic
  • Location: 374 6th Avenue, New York, NY 10011
• Position: Veterinary Assistant
• Compensation: $21.00 - $23.00 per hour
• Schedule: Full-Time | Four (4) 10-hour shifts available
  Weekend Requirement: Rotating Saturdays
• Hospital Hours:
  • Monday-Thursday: 8:00 AM – 6:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: 8:00 AM – 4:00 PM
  • Sunday: Closed
• Ideal Candidate: A client-focused Veterinary Assistant who thrives in exam rooms, loves client education, and excels at building meaningful relationships with patients and pet owners. A client-focused Veterinary Assistant who thrives in exam rooms, loves client education, and excels at building meaningful relationships with patients and pet owners.

About the Opportunity

This is not your typical Veterinary Assistant position.

At Abingdon Square Veterinary Clinic, we are searching for a Veterinary Assistant who serves as a true extension of the doctor-client relationship. Someone who loves connecting with people just as much as they love caring for pets.

Our ideal candidate is warm, personable, organized, and genuinely enjoys spending time with clients. They understand that exceptional veterinary medicine is not only about patient care; it is also about building trust, educating pet owners, and creating an outstanding client experience from start to finish. This role will primarily function as an Exam Room Veterinary Assistant, helping support doctors throughout appointments while serving as a client care ambassador for the hospital. We are looking for someone who naturally forms relationships, communicates with confidence and compassion, and enjoys providing a concierge-style experience for every client who walks through our doors.

What Makes This Role Unique

This position is heavily focused on:

• Client communication
  • Client education
  • Relationship building
  • Exam room support
  • Patient advocacy
  • Follow-up communication
  • Creating exceptional client experiences

While technical skills are important, we are equally interested in finding someone who can connect with clients, make them feel comfortable, and help strengthen the bond between our hospital and the families we serve.

About Abingdon Square Veterinary Clinic

Abingdon Square Veterinary Clinic recently relocated into a beautiful, newly renovated facility located in the heart of Manhattan's West Village.

Our modern hospital features:

• 5 spacious exam rooms
  • Dedicated surgical suite
  • Dedicated dental suite with 2 dental tables
  • Digital dental radiography
  • Vetspire cloud-based medical records
  • Advanced diagnostic and treatment equipment
  • Comfortable team lounge and workspace

We are proud to be:

• Fear Free Certified
  • Feline Friendly Certified
  • Human-Animal Bond Certified

Our team provides a combination of wellness care, advanced dentistry, surgery, urgent care, and internal medicine support. We are committed to practicing high-quality medicine while maintaining a supportive, positive culture where technicians play an integral role in patient care.

What truly makes Abingdon special is our team. Our doctors, technicians, assistants, and client service representatives work closely together, support one another during busy days, and genuinely enjoy collaborating. We believe in mentorship, teamwork, communication, and creating an environment where every team member can continue to learn and grow.

Learn more about us:

👉 https://abingdonsquarevet.com

Responsibilities

• Prepare exam rooms and support doctors during appointments
  • Obtain patient histories and document medical information accurately
  • Collect patient vitals and assist with patient handling
  • Serve as a liaison between doctors and clients
  • Educate clients on medications, treatment plans, preventive care, and discharge instructions
  • Conduct follow-up calls after appointments and procedures
  • Build strong relationships with clients and their pets
  • Help ensure every client feels welcomed, informed, and supported
  • Assist with patient treatments and routine nursing care as needed
  • Support hospital workflow and patient flow throughout the day
  • Work collaboratively with doctors, technicians, assistants, and client service representatives

Who Will Thrive In This Role

This role is perfect for someone who:

• Loves talking with clients and educating pet owners
  • Enjoys building long-term relationships with families and patients
  • Has a naturally warm, welcoming, and compassionate personality
  • Thrives in a hospitality-driven environment
  • Loves creating personalized experiences for clients
  • Takes pride in exceptional communication and follow-through
  • Enjoys making follow-up calls and checking in with clients
  • Understands the importance of trust in veterinary medicine
  • Wants to be a key part of the client experience, not just the medical experience

Qualifications

• Previous Veterinary Assistant or Veterinary Client Communication Specialist/Receptionist experience preferred
  • Strong client communication skills required
• Previous experience working in a veterinary hospital setting is required
  • Experience obtaining patient histories and vitals preferred
  • Comfortable working in a fast-paced general practice environment
  • Strong attention to detail and organizational skills
  • Positive, team-oriented attitude
  • Fear Free experience is a plus
  • Vetspire experience is a plus but not required

Schedule

We believe in work-life balance and offer:

• Four (4) 10-hour shifts per week
  • Full-time employment
  • Rotating Saturdays
  • Consistent scheduling whenever possible

Compensation

$21.00 - $23.00 per hour

Compensation is based on experience, technical proficiency, and overall skill set.

Benefits

• Health Care, Life Insurance, & Disability: Comprehensive medical, dental, and vision plans; employer-paid basic life insurance and voluntary options including AD&D; short-term and long-term disability coverage to protect your income during unforeseen events.  
• Employee Assistance Program (EAP) for all teammates  
• Paid Time Off: 
• Four (4) weeks of paid time off for all full-time teammates. 
• Two (2) floating holidays for added flexibility.  
• Training & Development: 
• Continuing education opportunities offered to both full-time and part-time teammates. 
• Personalized development programs, including regular check-ins and tailored growth plans, to help you advance in your career. 
• Tuition Assistance: Support for paying off student loan debt, available to all full-time teammates. 
• Uniform Allowance 
• Discounted Pet Care: Available for both part-time and full-time teammates, helping you provide the best care for your pets. 
• Industry Leading Parental Leave Policy: 
• For Birth Parent(s): Up to 14 weeks of paid leave at 100%, which includes:  
• 6–8 weeks of 100% income replacement (40% covered by VIP, 60% by STD).  
• An additional 6 weeks of paid leave at 100% covered by VIP. 
• For Non-Birth Parent(s):6 weeks of paid leave at 100%, fully covered by VIP. 

Why Abingdon?

At Abingdon Square Veterinary Clinic, you'll find more than just a job. You'll join a hospital that values technician expertise, practices exceptional medicine, invests in dentistry and advanced patient care, and fosters a culture where teammates genuinely enjoy working together.

If you are an experienced LVT who loves dentistry, anesthesia, surgery, and patient care—and wants to be part of one of New York City's premier veterinary teams—we would love to meet you.