Repair Technician

Posted:
12/3/2024, 10:11:23 AM

Location(s):
Michigan, United States ⋅ Kalamazoo, Michigan, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Work Flexibility: Onsite

Job Description

Shift: Monday - Friday, 6:00 AM - 2:30 PM, Overtime as needed

Location: 6201 S Sprinkle Rd, Kalamazoo, MI

Summary:

The Repair Technician provides clerical support to relieve department managers or staff of administrative details. In this role, you will coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Additionally, you will research, compile and proof word processing assignments.

What you will do:

  • Diagnose, disassemble & repair Stryker Instruments including sub-assemblies, Loaners, Certified Pre-Owned items, and customer-owned units, to ensure quality, correctness, and proper procedures are followed.
  • Ensure products meet safety, quality, and quantity standards; follow procedures and directions to meet product specifications.
  • Resolve issues independently and communicate updates the Support Team.
  • Assist others in resolving issues by offering advice and solutions, coaching peers associated with international repair.
  • Train new team members, sharing insight on improvement suggestions, working on various work centers/repairs, and supporting other team members and support staff by sharing knowledge, best practices, and experience.
  • Comply with document procedures; maintain an orderly, compliant workstation, and ensure on-time completion of all required training,
  • Use material flow processes accurately, learning and responding quickly to changing conditions.
  • Work from engineering drawings and/or follow documented instructions.
  • Contribute to operations projects/Business Unit Projects/Lean Continuous Improvement, participating in MDI (Managing for Daily Improvement), problem-solving, and run Tier 1 as needed while also submitting suggestions and solutions in the areas of safety, quality, or lean programs.

What you need:

Preferred:

  • 1+ years of experience in manufacturing environment
  • Experience reading prints and schematics
  • High school diploma or equivalent

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.