Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Service Delivery
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 15 year(s) of experience is required
Educational Qualification : As per Accenture norms

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and support to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support and troubleshooting for critical business systems. - Collaborate with cross-functional teams to identify and resolve issues in a timely manner. - Develop and maintain technical documentation for systems and processes. - Implement and maintain monitoring tools to ensure system stability and performance. - Participate in on-call rotation to provide 24/7 support for critical systems. Professional & Technical Skills: - Must To Have Skills: Strong experience in Service Delivery. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Expertise in troubleshooting and resolving technical issues. - Experience in developing and maintaining technical documentation. - Proficiency in monitoring tools and techniques. - Strong communication and collaboration skills. Additional Information: - The candidate should have a minimum of 15 years of experience in Service Delivery. - The ideal candidate will possess a strong educational background in software engineering, computer science, or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office.

As per Accenture norms

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.