About the Role

iCapital is seeking a Business Control Associate or Assistant Vice President to strengthen the firm’s operational foundation by embedding a robust first line of defense (1LOD) business control framework. This includes risk identification, control design, control execution and testing, and governance while implementing scalable processes, standardization, and data driven insights within the Business Controls and Governance team. This individual will help identify risks across key operational workflows, translate risks into practical preventive and detective controls, and ensure controls are documented, evidenced, stored and operating effectively to support operational excellence and regulatory compliance.

This role is highly collaborative and central to ensuring consistent risk and control outcomes across the organization. This role will partner closely with the Operations and Investment Product Management leadership team, process owners, the Compliance (2LOD) and Risk teams to drive clear ownership, effective challenges, timely issue remediation, and strong governance routines (i.e. dashboards, committee materials, and control performance reporting). The role offers meaningful opportunity to take on expanded responsibilities as the organization scales and the control environment evolves.

Responsibilities

• Support the design, documentation, and enhancement of business processes, controls, and SOPs.
• Create and execute recurring control activities, including evidence collection, sampling, and quality checks.
• Partner with the Operations team to develop appropriate controls to deliver key operational initiatives.
• Create, maintain, and update control inventories.
• Track and evaluate the execution of strategic initiatives to measure effectiveness against risk growth objectives.
• Prepare governance materials, dashboards, and control performance summaries for senior leadership.
• Maintain audit ready documentation repositories with strong version control.
• Track and report on control execution, issues, and remediation progress.
• Analyze operational, risk, and business data to identify trends, control gaps, and process inefficiencies.
• Build and maintain dashboards, reports, and metrics (KRIs/KCIs) to support governance and business decision making.
• Partner with the Operations, Product, and Analytics teams to improve data quality and strengthen data pipelines supporting control activities.
• Perform ad hoc deep dives using SQL, Excel, or BI tools to support issue management, root cause analysis, and operational reviews.
• Evaluate control effectiveness and documenting remediation plans.
• Support incident management like root cause analysis, remediation tracking, and validation of completed actions.
• Contribute to readiness for audits, regulatory exams, and internal reviews.
• Identify opportunities to streamline workflows, reduce manual touchpoints, and automate control activities.
• Collaborate with operational business owners to create standardization, identify risks, and implement process improvements to strengthen operational resilience.
• Support cross functional initiatives that enhance scalability, customer experience, and operational transparency.
• Build subject matter expertise in the operational data, systems, and processes across the company and how they interconnect

Qualifications

• 5+ years of experience in business controls, risk management, operations, or data driven operational roles, preferably in fintech, wealth management or financial services
• Experience and basic knowledge of alternative investments and related operational workflows (i.e. private equity, private credit, hedge funds, real assets)
• Proficiency in PowerPoint (or equivalent) to create clear, executive-ready presentations, dashboards, and governance materials
• Experience supporting governance and oversight routines, including committee materials, management reporting, audit and regulatory readiness, and maintaining an effective control framework (control inventory, documentation standards, evidence, and version control)
• Knowledge of operational risk frameworks (i.e. RCSAs, KRIs, issue management, control testing) and how they are applied in a first line of defense, (1LOD) environment
• Able to interpret data, identify patterns, and translate insights into operational or control improvements
• Understanding of control frameworks, operational risk concepts, and 1LOD/2LOD responsibilities
• Excellent communicator with experience working collaboratively with operations, Compliance, Product, and Technology teams
• Familiar with regulatory frameworks

Benefits

The base salary range for this role is $110,000 to $145,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.