Job Description:

Note: Fidelity will not provide sponsorship for this role

We have an opening for an experienced Systems Analyst to join the Fidelity Institutional Business Enablement Technology (FIBET) team. Our team is responsible for designing, developing & implementing products that advance Fidelity customer’s digital experiences. Our team uses a variety of technologies, which means we use our current skills and continue to grow in our careers by learning new technologies.

The Expertise we are looking for:

• 4+ years of business analysis experience delivering customer or associate focused digital solutions of high value
• Proficient in conducting technical business analysis, writing requirements, designing, maintaining dynamic solutions & translating strategic objectives into action
• Can communicate effectively with engineering teams, translating business requirements and client needs into technical requirements
• An affinity for technology and knowledge of systems integration technologies and standards
• Experience in root cause identification, process, journey and value stream mapping
• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Proficient using Confluence & JIRA
• Familiarity with APIs and how to call them via an API tool is a plus
• Basic knowledge of angular components and REST APIs is helpful

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The Purpose of your role:

You will be a member of a co-located scrum team made up of software engineers, quality assurance engineers and squad lead (product owner) responsible for delivering key customer features.

The Skills you bring:

• You can run effective requirements gathering sessions with business stakeholders, using a variety of methods to elicit and understand needs e.g. process flows, user journey mapping
• Partnering with squad lead and delivery team to meet customer needs
• Able to digest and break down stories, working closely with the team’s tech lead
• You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management)  
• Communicating progress to technology and business partners at all levels
• Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results  

The Value you deliver

• Focus on customer:  Demonstrate understanding of customer's business domain.
• Ensuring the technology team is building the right software solutions and components to maximize customer experience 
• Strong technical interest in financial services and ability to research and learn new technologies
• Able to digest and break down stories, working closely with the team’s tech lead
• Facilitating flow of requirements from the business to the technology team  

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.