Planning and Fulfillment Leader - North America

Posted:
2/9/2026, 8:08:14 AM

Location(s):
North Carolina, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Workplace Type:
Remote

Location:

Remote - North Carolina, United States

Job ID:

R0119861

Date Posted:

2026-02-09

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

Yes

Job Description:

Join a team that is shaping the future of materials management and operational excellence across our North American Insulation & Components factories. In this dynamic role, you will champion continuous improvement, strengthen planning and fulfillment capabilities, and drive standardization that supports a high‑performing, customer‑focused supply chain. You will partner with talented teams across planning, scheduling, warehousing, and procurement to build best‑in‑class processes that help our factories operate with accuracy, agility, and confidence.
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

If you’re energized by developing people, optimizing systems, and leading cross‑functional collaboration, this is a unique opportunity to shape strategy, influence outcomes, and build a culture of excellence across a growing North American network. Your work will directly support customer delivery performance, operational efficiency, and long‑term business success—making this a role where your leadership truly makes an impact.

How you’ll make an impact

  • Coach and train planning, scheduling, warehouse, and procurement teams.

  • Build and promote standard processes and best practices across factories.

  • Monitor factory standard work, schedules, capacity, and dashboards.

  • Lead and support S&OP activities at factory and North America levels.

  • Track and improve KPIs, including customer on‑time delivery.

  • Address resource imbalances through collaboration with Hub functions.

  • Elevate master planning, scheduling, inventory control, and procurement processes.

  • Drive ITM capability development and support strong RCCM analysis.

Your background

  • Bachelor’s degree in Business, Engineering, or related discipline.

  • 5+ years in a similar role and 10+ years of manufacturing experience.

  • Experience with SAP systems.

  • Strong decision‑making, analytical, and root‑cause‑analysis skills.

  • Advanced Excel capabilities and strong communication skills.

  • Proven ability to lead cross‑functional teams and drive initiatives.

More about us

  • We are committed to advancing a sustainable energy future and empowering our people to grow and innovate.

  • You’ll join a collaborative, inclusive culture that values continuous learning and development.

  • With global resources and local impact, you’ll have the opportunity to shape meaningful change and build a long‑term career.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

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Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology