Job Description:

• Role title: Patient Administration Officer 

• Role type: Maximum Term, full time (until the end of April 2027)

• Role grade: Administration Officer, Level 3. Year 1/2

• Department and location: Medical Imaging, St Vincent’s Hospital, Darlinghurst

• Salary: $71,072.43- $73,287.41+ super + salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Be the welcoming first point of contact for patients, referrers and visitors, delivering exceptional customer service and creating a positive experience at every interaction.

• Thrive in a fast-paced environment by coordinating patient registrations, managing competing priorities and ensuring the smooth day-to-day running of the department.

• Build strong relationships with clinicians, referrers and multidisciplinary teams, using your excellent communication skills to provide outstanding administrative support.

• Ensure accurate patient records, documentation and Medicare billing processes are completed with a high level of attention to detail while maintaining confidentiality and compliance.

• Play an active role in driving excellence by embracing new technologies, contributing to continuous process improvements and supporting a collaborative, high-performing team.

About you

• You're an excellent communicator with strong written and verbal skills, enabling you to build positive relationships with patients, colleagues and stakeholders.

• You thrive in a busy, fast-paced environment, balancing competing priorities while delivering exceptional customer service and working collaboratively within a team.

• You're highly organised, with excellent attention to detail and the ability to manage multiple tasks, meet deadlines and follow processes accurately.

• You take pride in maintaining confidentiality, demonstrate a strong sense of accountability and consistently exercise sound judgement in your work.

• You're confident using a range of computer systems, adapt quickly to new technologies and embrace change with a positive, flexible approach

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 17 July 2026. Please note: Interviews for this position are scheduled to take place on Wednesday, 22 July 2026. We encourage applicants to keep this date available.

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. We will start shortlisting candidates immediately. Apply soon, as the advertisement may close early if we find a suitable applicant.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct