Meet the Team

You will be part of Cisco’s Technical Sales organization, serving as a trusted advisor to customers and partners across Sri Lanka. Working closely with Account Managers, Partners, and Business Units, you will help customers solve business challenges through Cisco’s portfolio spanning Networking, Security, Cloud, Collaboration, AI, and Automation technologies.

As a Technical Solutions Engineer, you will own the technical customer relationship, drive solution adoption, and support business growth by aligning Cisco technologies to customer outcomes.

Your Impact

In this role, you will:

• Partner with account teams to identify, develop, and close new business opportunities.
• Serve as a trusted technical advisor to customers, partners, and internal stakeholders.
• Translate business requirements into innovative Cisco solutions.
• Lead technical presentations, demonstrations, workshops, and solution discussions.
• Build strong relationships with technical and business decision-makers.
• Drive the technical sales cycle from opportunity qualification through deal closure.
• Design solutions leveraging Cisco’s Networking, Security, Cloud, Collaboration, and AI portfolios.
• Coordinate virtual teams of technical specialists to support customer opportunities.
• Provide market, customer, and competitive insights to sales teams and business units.
• Support demand-generation, partner enablement, and customer adoption initiatives.

Minimum Qualifications

• Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent experience).
• 8+ years of experience in Technical Pre-Sales, Solution Engineering, Sales Engineering, or Customer-Facing Technical Sales roles.
• Experience leading customer engagements and managing technical sales opportunities.
• Strong knowledge of enterprise Networking, Security, Cloud, Collaboration, and AI technologies.
• Ability to translate customer business needs into technical solutions.
• Strong communication, presentation, and stakeholder management skills.

Preferred Qualifications

• CCIE, CCNP, or equivalent industry certifications.
• Experience designing solutions across Networking, Security, Cloud, Collaboration, and AI technologies.
• Experience supporting Enterprise or Strategic Accounts.
• Strong understanding of competitive positioning and market dynamics.
• Demonstrated success influencing technical decisions and driving business growth.
• Strong analytical, problem-solving, and collaboration skills.

Success Measures

• Growth in revenue through successful technical sales engagement.
• Increased penetration within existing accounts through cross-selling and upselling.
• Competitive wins and market share expansion.
• Acquisition of new customers and strategic account growth.
• Customer satisfaction and successful business outcomes.
• Strong collaboration across Cisco sales, technical, and partner teams.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.