Amazon Experience Manager 

About us 

Dyson is a global technology company with a unique philosophy – to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.  

Our mission is to bring Dyson technology to life, to provide the imagery, films, content, experiences and service that explain our machines, their benefits and the problems they solve for our Owners. We create assets and journeys that help Owners discover, choose, purchase, learn about and solve issues they may have with our machines. 

Working policy

At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.

About you

As an Experience Manager for Amazon, you’ll work at the intersection of digital content and customer experience, managing and optimising product and campaign content across our Amazon marketplaces  in multiple European markets. Your mission: ensure every update and new product campaign is launched accurately, on time, and with a focus on delivering an outstanding digital journey. You will be the go-to person for managing product content, campaign launches, and merchandising enhancements, focusing on ensuring our product stories shine everywhere customers shop online. Your work will help drive visibility, accuracy, and best-in-class experiences for our range of products on Amazon. 

Join our team an Experience Manager and help shape the digital experience for Dyson products across our Amazon marketplaces in multiple European markets. You’ll be responsible for ensuring product content, launches, and digital campaigns are timely, accurate, and engaging for customers in multiple markets in the EMEA region.  

In this key role, you’ll collaborate with local teams, content agencies, and retail partners to drive best-in-class performance and deliver a seamless, high-quality online journey for customers. This isn’t just a “maintenance” role, you’re at the forefront of how Dyson appears, launches, and grows on the largest online stage, shaping new standards for digital retail. If you want to be where digital meets drama, where every detail matters and every success is seen -this is your arena. 

The responsibilities of the role are as follows: 

• Curate and Elevate Content: Take charge of how our products look and read on the world’s busiest digital shelves, especially Amazon. You’ll shape product stories, perfect imagery, and ensure every detail makes us stand out for the right reasons. 

• Own Launch Excellence: Be the engine behind product launches and seasonal campaigns on Amazon and other top e-retailers. You’ll orchestrate every element, from localising assets for each market to going live with confidence. Each launch is a moment to create buzz and set new standards. 

• Shape the Marketplace with Partners: Collaborate directly with Amazon Vendor Central and Seller Central teams (plus other retail partners), building relationships that help us move faster, solve problems smarter, and continually innovate with merchandising and technical updates. 

• Champion Quality: Conduct sharp, proactive content audits. You’ll ensure every listing reflects Dyson’s premium brand, from the smallest icon to the boldest headline, fixing any discrepancies before they can impact our reputation. 

• Trailblaze New Features: Test, implement, and promote novel merchandising tools and functionalities as soon as they hit the market, making us early adopters and keeping the brand a step ahead of the competition. 

• Think Like a Customer: Get hands-on with new features and updates, carrying out real user acceptance and validation testing. You’ll advocate for improvements that elevate the experience for every shopper, not just tick boxes. 

• Solve at Speed: When issues arise, you’re the connector, raising, tracking, and driving resolution with both internal IT and retailer support, ensuring obstacles are handled fast and effectively. 

About you 

• Digital Pioneer: You’re at home in the world of digital retail, with hands-on experience in fast-moving marketplaces like Amazon. You know what makes a listing pop and what it takes to win on digital shelves. 

• Marketplace Maestro: You understand the rhythm of Amazon (Vendor Central, Seller Central, AMS), or you’re eager to dive in and master them. You’re curious about how every lever works, from keywords to features that boost visibility. 

• Technically Curious: From CMS platforms to analytics dashboards (think AEM, Magento, Adobe Analytics, Salesforce Marketing Cloud), you pick up new tools quickly and love turning data into action. 

• Customer-Obsessed: You see every listing and launch through the eyes of a shopper, pushing for experiences that delight, from the first click to checkout. 

• Agile Operator: Buzzing with energy, you thrive on deadlines, shifting priorities, and launching at speed, without dropping the details. 

• Meticulous and Proud: You take spotting typos, fixing gaps, and perfecting imagery as seriously as launching a new hero product. Only excellence will do. 

• Storyteller and Simplifier: You make complex ideas clear, whether you’re talking to a commercial lead, a creative, or a retail partner. 

• Natural Collaborator: You love crossing borders, working with colleagues and partners from different countries, backgrounds, and specialisms energises you. 

• Multilingual Edge: Fluent English is essential, and you shine even more if you can bring and additional language to the table. 

If relentless energy, breakthrough launches, and owning the online space excite you, this is your next move. 

* Please note: New employees to Dyson in the Netherlands commence employment on a 12-month, fixed-term basis*

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.