Posted:
4/13/2026, 5:33:15 AM
Location(s):
Nebraska, United States ⋅ Lincoln, Nebraska, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
The work we do matters!
Hiring Agency:
Administrative Services - Agency 65
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
Job Description:
Examples of Work:
Assist with the full workflow of H-2A and H‑2B applications, ensuring all actions comply with federal regulations, program deadlines, and NDOL procedures. Apply detailed knowledge of FLC rules, filing requirements, timelines, and documentation standards.
Regular interaction is required with agricultural employers, attorneys, agents, and internal NDOL staff.
Respond to program inquiries, route information to appropriate staff, monitor case progress, and track correspondence and supporting documentation.
Prepare official correspondence, maintain organized case files, maintain regular communication with field offices for housing inspections, and provide phone and administrative support as needed to ensure timely and compliant processing of FLC applications.
In-depth analysis and judgment are required to interpret and adapt guidelines, regulations, and precedents to specific work problems, and to determine appropriate courses of action.
Requirements / Qualifications:
Minimum Qualifications: Coursework/training or experience related to research, presentation, or publication in an area related to the programs or functions of the employing agency; business administration; accounting; customer service; and/ or technical support work, including use of computer software such as word processing, spreadsheets, and database management.
Preferred Qualifications: Post-secondary degree in office management, secretarial/office support, customer service, administration, or related area or one year experience in office management, including use of computer software. Prior experience in clerical, record-keeping, document preparation, correspondence management, task tracking and scheduling duties.
Knowledge, skills, and abilities
Knowledge of: office procedures and processes; customer service processes and principles; administrative and office/clerical support procedures; Microsoft Office Word, Excel, Access, Outlook and PowerPoint; file management; record keeping, and database management.
Skilled in: Data extraction and documentation; interpersonal skills.
Ability to: communicate effectively both verbally and in writing to others; adhere to program procedures; formulate and recommend alternative courses of action; exchange information and ideas with others; create charts, graphs, and/or reports using word processing or other computer applications; summarize technical data and results of research into reports; track and monitor information; retrieve information from a variety of sources; coordinate resources and people; learn organizational structure, mission, and activities of the agency; learn agency policies and procedures and sources of information pertinent to the assigned work, regular and reliable attendance.
If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: https://link.nebraska.gov/
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Website: https://nebraska.gov/
Headquarter Location: Omaha, Nebraska, United States
Year Founded: 1867
IPO Status: Private