Account Manager, New Business Success - Target Plus 

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win

Right along with Target’s distinctive retail brand, we are constantly improving and innovating our digital shopping experience. Target Plus is one such strategic business initiative offering meaningful guest experiences considering digital profitability. We are a one-of-a-kind marketplace, carefully curated and built keeping in mind guests' current and changing needs, along with tapping into futuristic market trends. 

The New Business Success team drives business expansion of Target.com for New Partners by identifying new assortment opportunities for Target Plus – the marketplace business venture. The team works closely with Partner Acquisition, On-boarding, Category Management and Operations, Site Experience, and Item to ensure all partners added meet or exceed expectations of what it means to be a Partner selling goods on Target Plus. 

The Account Manager, New Business will drive business fueled by data and analytics to deliver new business GMV, Productivity & Profitability goals from new partners and grow overall market share.  

 
PRINCIPAL DUTIES AND RESPONSIBILITIES

As an Account Manager for Target+, you will be responsible for driving seller performance by optimizing all input metrics such as assortment health, delivery timelines, returns, price parity, etc. A part of the New Partner Success team, you will be the key POC in charge of seller performance and experience, collaborating with multiple internal teams to drive GMV growth for your sellers. The role OKRs will be GMV, partner NPS, and improvement in input metrics.

• Business and Category expertise: Support partners under new business using your category expertise fueled by planning, strategizing and data analytics to deliver new business GMV & profit goals, grow market share and guest satisfaction for your category.   
• New Partner Launch & Growth success: Partner status and assortment tracking for Partner in Onboarding and beyond. Identifying any challenges/delays, highlight them in right forums and address them with CFT support to set the partner up for success. 
• Stakeholder Management: You will work closely locally and globally across our Digital team CFT’s like Partner onboarding, Partner services, website experience, Enterprise item etc. to identify key levers and opportunity areas to make a partner journey successful on target plus.  
• Partner Communication & Management: Weekly/Monthly/Quarterly recaps on Business and Inventory Health to partners. Propose potential solutions and actively engage in managing partner relationships

About you: 
 

• Any graduation degree; Advanced Degree/MBA preferred but not mandatory.
• 5+ years in Sales or Business/Category management using digital applications or ecommerce experience in merchandising operations or inventory management and developing strong business relationships with sellers/vendors.  
• Strong analytical, forecasting, problem solving, decision-making and detail orientation 
• Ability to communicate clearly and effectively with strong strategy, planning, and organizational skills 
• Ability to build and maximize relationships with partners, both internal and external 
• Exceptional attention to detail, organizational and analytical skills. Ability to multi-task and work within a rapidly changing environment. 
• Expert in Microsoft Excel, DOMO, Tableau, and other data tools 

• Experience in ecommerce seller management/vendor management will be a significant plus
• Ability to work across geographies and with a multicultural audience.
• Curiosity to learn and develop as we evolve on our journey.

Useful Links- 

Life at Target- https://india.target.com/

• https://india.target.com/life-at-target/workplace/benefits

Culture- https://india.target.com/life-at-target/diversity-and-inclusion