Asia Pacific Crisis Management Execution Lead - SVP Singapore

Posted:
11/7/2024, 4:00:00 PM

Location(s):
Singapore, Singapore

Experience Level(s):
Senior

Field(s):
Legal & Compliance

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, COB & CM Senior Lead Analyst - Hybrid (Internal Job Title: COB & CM Senior Lead Analyst - C14) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The COB & CM (Crisis Management) Senior Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

  • The COB & CM Senior Lead Analyst develops and manages security and or COB solutions for a line of business.
  • Identifies and utilizes a global risk management model by analyzing emerging security and or COB threats and potential impacts to the business.
  • Defines solutions to mitigate business exposure by leveraging expert analytical and technical skills.
  • Advises and provides direction to senior business and IT leaders on risk management decisions.
  • Subject matter expert in one or more security and or COB technology and policy disciplines.
  • Resolves the highest impact, highest profile problems projects with significant business impact through in-depth evaluation of complex business processes, system processes and industry standards.
  • Provides expertise in area and an advanced level of understanding of the principles of IS COB & Controls.
  • Possesses a strong understanding of core business functions.
  • Utilizes comprehensive knowledge of multiple areas within technology to achieve technology objectives.
  • Responsible for resource management and allocation of work; acts as advisor or coach to new or lower level analysts.
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Directly impacts the business through contribution to technical direction and strategic decisions for IS COB & Controls.
  • Influences and negotiates with senior leaders (across functions); may communicate with external parties.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 10+ years of experience with Third Party oversight, risk and/or relationship management.
  • Ability to manage projects, expectations and maintain key relationships.
  • Familiarity with the emerging regulatory environment as it relates to Third Party risk management.
  • Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).
  • Excellent verbal and written communication skills
  • Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Citi Security and Investigative Services (CSIS) is a full-service security and investigative team that protects the assets, integrity and reputation of Citi and its clients.

 

CSIS Crisis Management is responsible for designing and maintaining Citi’s all-threats Crisis Management framework and providing strategies for business to use to protect staff and manage a crisis event as well as comply with applicable laws and regulations. The crisis management framework covers the complete life‐cycle from Readiness to Response through to Recovery and Review and is activated during crisis events to provide initial assessment, notifications, escalation, facilitation and coordination of Citi resources to help resolve crisis situations. CSIS Crisis Management is looking for an experienced professional to join the global Crisis Management function and team.

 

This Crisis Management role is an individual contributor position reporting to the Global Crisis Management Execution Head. Role responsibilities include:

 

 Responsibilities:

  • Manage day-to-day functions in support of crisis management program activities, across multiple locations and jurisdictions in assigned geography and in support globally where Citi has a business presence/operations
  • Support and ensure Crisis Management Plans and other required components are maintained across assigned geography, in support of global CM Execution program and in accordance with Citi’s Crisis Management Framework
  • Oversee, maintain, and coordinate operational processes performed by crisis management Execution team, global support teams and partner stakeholder groups across Citi
  • Support the crisis management team and crisis commander during crisis events, to ensure Citi's Crisis Management Framework is executed.
  • Liaise with CSIS’s Intelligence and security functions, Enterprise Resiliency and business leaders as threats emerge
  •  Ensure consistency of crisis responses, coordination and communication (including dissemination of critical decision-making information) through adherence to the CM framework
  • Create and participate in response plans and training exercises to improve organizational response to events and emerging threats
  •  Review post-Crisis actions and evaluate performance and processes to determine how well the Crisis Management Plan was executed and update the methodology and crisis process where possible
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. This role is an advanced position requiring proven experience in crisis management, including execution of a crisis management plan.

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Job Family Group:

Corporate Services

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Job Family:

COB & Crisis Management

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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