Demand Planner (Engineered-to-Order | ETO Environment)

Why This Role Is Different

This isn’t traditional demand planning. In this role, you’ll operate at the intersection of custom engineering, project execution, and supply chain strategy—where every order is unique and timelines are dynamic.

You’ll play a pivotal role in translating complex, project-based demand into executable plans, ensuring alignment across Engineering, Operations, Supply Chain, and Customer-facing teams. Your work directly impacts delivery performance, customer satisfaction, and operational efficiency in a highly customized manufacturing environment.

What You’ll Own

Demand & Project Planning

• Translate customer orders, project milestones, and pipeline data into actionable demand and supply plans

• Partner with Sales, Engineering, and Project Management to align on scope, timelines, and evolving requirements

• Build and maintain forward-looking demand visibility across short-, mid-, and long-term horizons

Production & Order Execution

• Develop and manage production schedules aligned to capacity, materials, and project priorities

• Create and oversee manufacturing orders supporting engineered-to-order builds

• Monitor execution and proactively mitigate risks related to delays, bottlenecks, or shifting timelines

Material & Inventory Strategy

• Ensure availability of long-lead and critical components for complex builds

• Collaborate with Procurement to manage constraints, expedite materials, and reduce supply risk

• Maintain and optimize planning parameters (MRP, lead times, safety strategies) tailored to an ETO environment

Cross-Functional Leadership

• Serve as the central coordination point across Engineering, Operations, Supply Chain, and Commercial teams

• Communicate risks, changes, and trade-offs clearly and proactively

• Contribute to S&OP / SIOP, capacity planning, and project reviews

Problem Solving & Continuous Improvement

• Resolve issues related to material shortages, design changes, rework, and schedule disruptions

• Identify opportunities to improve lead times, delivery performance, and planning accuracy

• Support implementation of systems, tools, and best practices for ETO planning

Reporting & Insights

• Track and report on on-time delivery, schedule adherence, backlog health, and capacity utilization

• Maintain accurate system data to enable reliable planning and execution

• Provide actionable insights on demand trends, risks, and operational constraints

What Success Looks Like

• Projects delivered on time and within capacity constraints

• Strong alignment between customer demand, engineering timelines, and production execution

• Improved visibility, predictability, and responsiveness across the supply chain

• Proactive risk management that prevents disruptions before they occur

What You Bring

Core Capabilities

• Strong cross-functional collaboration and communication

• Comfort operating in ambiguity and changing priorities

• Analytical, structured problem-solving mindset

• Excellent organization and prioritization skills

• End-to-end supply chain thinking

Qualifications

Minimum

• High School Diploma or GED required; Associate’s or Bachelor’s degree preferred (Supply Chain, Operations, Engineering, or related field)

• 3–7+ years of experience in planning, scheduling, or supply chain within manufacturing

• Experience working with ERP/MRP systems

• Advanced proficiency in Excel (data analysis, pivot tables, etc.)

Preferred

• Experience in engineered-to-order, project-based, or low-volume / high-complexity environments

• Familiarity with S&OP / SIOP processes

• APICS/ASCM certification (CPIM, CSCP) or equivalent

• Experience partnering closely with Engineering and Project Management teams

What We Offer

• Flexible Time Off (FTO) Program

• Paid Holidays

• Day-one customizable benefits

• Reward & Recognition Programs

• Tuition Reimbursement

• Paid Parental Leave

• FSA options

• Wellness Program

• Employee Discount Program

• Retirement Plan

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation