Service Technician - Field

Posted:
10/23/2024, 5:00:00 PM

Location(s):
Kalgoorlie, Western Australia, Australia ⋅ Western Australia, Australia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem seeks a Field Service Technician to join the Service and Rental team in Kalgoorlie. The Field Service Technician will complete routine services and repair work in the field on Xylem products with focus on Godwin diesel pump sets.  Holding a mechanical trade qualification, you like to trouble shoot, are solutions focused, have the ability to operate in a safety-first manner as well as providing exceptional Customer support. 

This role will see you travel to customer sites to:

  • Carry out on site servicing of Xylem products and emergency work on pumping and associated equipment on customers sites.
  • Work independently and remotely on customer sites throughout the goldfields on a regular basis.
  • Clean, strip, overhaul customer pumps and products and provide assessments for customers for cost of repairs prior to completion of repairs in the Kalgoorlie workshop when not working on site.
  • Provide timely and accurate advice and support to staff and customers on service, workshop and product related issues both orally and in writing where required.
  • Maintain all relevant documentation and reports for work undertaken.

Skills & Experience required:

  • Trade qualified or proven experience in the industry with experience as a diesel or mechanical (preferable working with pumps or a willingness to learn);
  • MR and forklift license (highly desirable)
  • Great attention to detail and time management skills
  • Must be an exceptional communicator (both written and oral) with a great attitude
  • Ability to travel throughout the Goldfields region 

Apply Now to become part of a loyal, hardworking team and join us on our journey to solve water! 

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development and work-life integration
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.