Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

Competitive salary and bonus plan
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities with outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: Day in the Life of the Building of the Future https://youtu.be/pdZMNrDJviY

At Sensormatic Solutions, a division of Johnson Controls, we bring together diverse data and insights with our intelligent operating platform that is designed to improve shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention, Traffic Insights, and Inventory Intelligence) drive customer experience improvements and enable retailers to build streamlined shopping experiences.

What you will do

We are looking for a talented individual to join our team as an Installation and Service Technician.

As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment. As skill progresses as do the opportunities for advancement throughout Johnson Controls.

How you will do it

• Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.

• Keep track of service calls via computer, perform services on various video products, EAS equipment and RFID equipment.

• Maintain record of hours worked, accounts serviced and administrative time.

• Maintain an accurate parts inventory at levels that insure a first-time fix and process RMA’s as needed

• Responsibly operate company vehicle to and from service calls.

• Demonstrate and train customers on how to use their equipment properly.

• Update direct manager concerning customer's satisfaction, any potential sales opportunities or recurring problems.

What we look for

Required:

• High School Diploma or GED

• Associates degree in electronics preferred - can be substituted for a formulized training program from a technical college, university, or military equivalent.  Certifications are also accepted

• Must have a valid driver’s license

• Previous knowledge of Electronics is Preferred, but not required

• State Licensing as required. (State Dependent)

• Must have a mechanical aptitude and be able to use hand and power tools

• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs

• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

• Strong organizational skills, positive attitude, and an ability to learn quickly

• Must be capable of working independently or as a team and have the drive and accountability to work alone

• Functional and practical comprehension of MS Office and PC skills

• Confident, articulate, and professional speaking abilities

• Ability to travel and work overtime as needed

• Ability to review plans, diagrams, and flow charts, as well as all tools to capture the work processes associated with executing the project plan – preferred

• Complete Basic EAS/Video new hire classroom certifications

• Complete RFID Basic Certification

• Demonstrate the ability to work independently solving higher level of trouble shooting skills

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.