Posted:
9/5/2025, 6:33:19 AM
Location(s):
Crewe, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.
As a Consents & Liaison Officer you will:
Manage liaison activities with clients, contractors, landowners, farmers, occupiers and other stakeholders in support of client objectives
Arrange access to private land
Serving notices
Obtain agreements/consents, evidencing condition of land before entry
Advise and agree reinstatement of land and deal with agricultural loss claims
Ensure the team proactively engages with landowners and occupiers on site as required projecting a professional image of the client and DM
Work closely with the project teams, often operating from the project/client site
Ensure all parties are kept updated and report on requirements by working closely with key stakeholders and their subcontractors, providing client updates through IT systems and meetings
Ensure good record keeping in the team to monitor and review progress, provide regular client updates and ensure accurate billing
Carry out work in compliance with relevant legal, regulatory, contractual and organisational requirements and policies
Support and provide constructive line management to own direct reports, engaging in regular progress review and feedback meetings and delegating tasks effectively
Maintain and improve own knowledge and skills through company run training
The successful candidate will:
Have a full UK driving licence
Have strong knowledge of agriculture and rural affairs
Understand and demonstrate what excellent customer service looks like
Be commercially focused and keen to use innovation and technology to deliver efficiencies
Possess a willingness to challenge the norm
Have excellent communication skills
Be self-motivated and organised
Benefits:
Annual bonus scheme
25 days annual leave plus 1 day to celebrate your birthday
Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)
Flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance
Pension Scheme via The Peoples Pension
Life insurance (4x Base Salary)
Free on-site parking in non-city centre offices
Cycle to work scheme
26 Weeks paid Maternity Leave
2 Weeks paid Paternity Leave
BHN Extras – provides discounted gift cards for hundreds of popular retailers
Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years’ service
Sabbatical Policy effective at 3 years’ service
Professional development – paid study leave
Military service paid leave (7.5 days per year)
Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support
2 x Company-wide events every year, in addition to multiple office socials throughout the year
Dalcour Maclaren is an equal opportunities employer.
Website: https://dalcourmaclaren.com/
Headquarter Location: Bicester, Oxfordshire, United Kingdom
Employee Count: 251-500
Year Founded: 2003
IPO Status: Private
Industries: Asset Management ⋅ Environmental Engineering ⋅ Property Management