Posted:
11/23/2025, 11:11:05 PM
Location(s):
Georgia, United States ⋅ Villa Rica, Georgia, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Conduct capability studies on both new and existing products to help develop specifications and identify improvement opportunities.
Lead the quality team in a manner that promotes continuous improvement, associate engagement, and a dedication to safe working conditions and behaviors.
Maintain customer specifications.
Interact with manufacturing associates to ensure quality procedures are clear and understood, assist production management in ensuring that quality procedures are followed.
Manage quality test equipment, including maintenance and calibration.
Improve upon existing quality test methods and develop new methods as appropriate.
Transition new products from Product Development into Manufacturing.
Develop control charts and other quality test procedures to ensure product performance at the customer.
Provide hands on assistance during the transition into manufacturing to ensure quality standards are met.
Train operating technicians to recognize critical defects and perform quality checks.
Interact with customers and visit as necessary to build relationships and to understand and resolve quality issues.
Oversee the customer complaint system, investigate complaints, and provide feedback to customers.
Interact with corporate quality group.
Facilitate preparation and completion of customer and Quality Management System external audits.
Support continuous improvement efforts and implementation of Lean Manufacturing.
Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.
To view your rights and government notices, please see the links below:
Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish)
Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to [email protected]. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.
Website: https://printpack.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 1001-5000
Year Founded: 1956
IPO Status: Private
Industries: Food and Beverage ⋅ Manufacturing ⋅ Medical