Title: Administrative Coordinator

Location: Belcamp, MD

Reports To: Plant Manager

Workplace Type: Onsite

The Administrative Coordinator plays a crucial role in ensuring a positive and seamless experience for customers. Their goal is to ensure a best-in-class customer experience across all touchpoints. They serve as the main point of physical contact for the Belcamp manufacturing sites (ROC & BMOC) and are responsible for on-site clerical and administrative duties associated with these locations.

You will need these skills to be successful:

• Manages the on-site visitor customer experience program to include interfacing with visitors prior to arrival, coordination of visitor resources, and issuing post-visit survey. They assist with research, collection, administration, and analysis of customer data and feedback
• Supports the site’s employee Engagement Committee, responsible for planning and executing activities intended to improve on-site engagement and recognition for employees. Responsibilities include creation of internal communications and flyers, monitoring attendance and cost spreadsheets for entire year, event preparation, attendance, and set-up/clean-up of event location.
• Works with cross-functional teams to support end-to-end customer experience goals, programs, and practices
• Assists in all community service events including scheduling, communication, and tracking 
• Assists in onboarding activities including, new hire announcement, first day gifts, and meeting and event orders 
• Prepares and sends internal communications pertaining to the sites and company via on-site technology 
• Sorts, distributes and routes incoming and outgoing mail including preparing mail for outside pick up, sending/receiving packages and maintains postage expenditures/machines 
• Orders food for all engagement activities supporting teams, new hires, executive meetings, lunch with the boss, and meetings including an outside guest
• Maintains inventory of office supplies including, issuing purchase orders, coding invoices and receiving/distributing/re-stocking supplies for canteen and common areas
• Manages relationships and contracts with select outside vendors pertaining to overall facilities, serving as primary local contact for these services
• Supports Quality management documentation program
• Assists in plant-wide digitization of records, i.e., various departmental records
• Assists Plant Manager and site leaders in ad hoc initiatives or projects. 
• Performs other duties as assigned. 

Your profile needs these qualifications:

• Proven experience as an administrative coordinator, office manager, or similar role
• Experience delivering outstanding customer support to visitors, as well as developing customer experience strategies for management to implement
• Strong attention to detail with a high degree of accuracy 
• Strong organizational skills and flexibility to work dynamically between two buildings (within 0.3 miles of each other), support pick-ups within a 20-mile radius
• Excellent interpersonal and communication skills including verbal and written. Ability to prioritize tasks efficiently, and the ability to multitask and meet changing deadlines
• Self-motivation and ability to complete projects with limited supervision 
• Ability to handle sensitive information with discretion and confidentiality
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software
• Previous event planning experience (highly desired) 
• Ability to lift small packages up to 25 pounds
• Ability to stand or sit for extended periods

Position type and expected hours of work:

• Full time, approximate hours Monday-Friday, 8 am – 4 pm
   

Education and experience:

• Associate's degree or equivalent in Business Administration or related field desirable. Two to three years’ experience in a business environment or equivalent combination of education and experience required. 
   

Ingredion Total Rewards and Benefits

We offer a competitive and comprehensive package that aligns with our values and goals. It includes salary, incentives, health, retirement, flexibility, learning, recognition, and wellness.

We offer the benefits below:

• Medical, Dental, and Vision Insurance.
• Annual Bonus.
• A 401k match.
• Parental leave
• Among other Incredible benefits.

#LI-JV1

#onsite

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Relocation Available:

No

Pay Range:

$50,000.00-$66,666.67 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation:

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits:

Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.