Manulife is seeking an experienced professional to manage the Global Testing program and team. Supporting the legal entity and segment CCO’s the individual will be responsible for running the program to build on our existing model and work closely with other teams within Regulatory Assurance and Governance.   

Position Responsibilities:

• Independently develop and maintain a risk-based control testing program to review and challenge the design adequacy and effectiveness of key regulations / controls across the company

• Develop and implement sound sampling methodologies and requirements to be deployed by testers across the company

• Establish an automated control validation strategy to efficiently expand coverage of monitoring.

• Establish the strategic plan for the design and development of the testing group and the timely execution of testing and assurance to further strengthen the control environment.

• Prepare and deliver clear, concise, and actionable reporting to senior leadership and governance committees.

• Oversee a global team responsible for executing the risk-based testing program.

• Proactively identify and implement testing automation and analytics where appropriate.

• Excellent critical and creative thinking, decision-making and innovative problem-solving skills

Required Qualifications:

• Degree in Legal, Finance or a related field

• 10 years + of legal/compliance/audit or similar experience, with a good understanding of financial markets, products, services, and processes

• CPA, CIA or a related designation preferred

• Confidence, maturity, and credibility to deliver and present to Senior Executive leadership and business unit management teams

• Ability to foster and build relationships, engage, and influence others, work with diverse subject matter experts. Flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity.  

• High level of self-motivation and keen sense of 'owning' and delivering on project deliverables

• Leadership experience working for a global financial institution

Preferred Qualifications:

• Knowledge of the Financial Services Industry, with a specific focus on Testing

• Demonstrable understanding of investment instruments and a general knowledge of compliance concepts

• Accuracy and high attention to detail – clear and precise report writing skills

• Stakeholder Management – communicates complex and ambiguous topics with clarity and ease; able to interface with different stakeholders at all levels; skilled in both oral and written communication.

• Problem solver and decision maker – effectively leverage internal resource and external industry / market insights to assimilate, synthesize, and recommend solutions for complex challenges; takes ownership to make informed and timely decisions and own implementation of solutions.

• Significant experience in Regulatory/Compliance Testing

• Strong understanding of control frameworks, testing methodologies, and risk concepts (inherent, residual, appetite, etc.)

• Experience leading and developing team members

• Proven success building and implementing testing programs to evaluate the design and adequacy and effectiveness of key controls

• Self-motivated with strong collaboration and influencing skills

• Ability to work under pressure, manage multiple tasks and competing priorities, meet deadlines, and adapt

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$123,400.00 CAD - $229,300.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.