About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.   

About the Role

At Dyson, we sell by demonstrating.  Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners. 

• Support Expert and Stylist on-boarding, launches, and on-going learning by establishing strategy for execution of training materials 

• Create a culture of consistent feedback through in-the-moment coaching, performance conversations, and follow up 

• Invest in team development by identifying and addressing opportunities for growth 

• Support daily operations and customer experience through scheduling and payroll controls 

• Develop strategy from business analytics to achieve sales and experience expectations 

• Support customer experience and sales by accurately managing inventory and supply levels 

• Ensure compliance of all operating policies and procedures 

• Implement strategy for upholding Dyson visual standards 

• Ensure customer satisfaction throughout the Dyson experience, leveraging available data to measure performance and affect change 

• Drive in-store engagement by scheduling and building team mastery of Expert Workshops 

• Build Dyson reputation through flawless execution of community events 

About You

• Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates. 

• Minimum of 5 years’ experience in a customer-facing, retail setting required 

• 2+ years’ retail management experience required 

• Bachelor’s Degree or equivalent experience is preferred 

• Experience in leading sales and operations in a retail store required 

• P & L strongly preferred 

• Experience working with or in a premium or luxury brand strongly preferred 

• Ability to understand the Dyson brand and uphold its integrity 

• Ability to motivate, inspire, drive results, and lead a growing team in an ever-changing business environment 

• Excellent written and verbal communication skills with all audiences and levels of leadership 

• Strong organizational skills and ability to multi task 

• Bi-lingual language proficiency is a plus 

Benefits

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. 

Financial benefits: 

·       401K with up to a 4% match 

·       Company paid Life Insurance and AD&D 

·       Flexible Savings Account (FSA) and Health Savings Account (HSA) 

Lifestyle benefits: 

·       Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time 

·       Pre-tax Commuter Benefits (applicable areas only) 

·       Generous Child Care Leave Program 

·       Wellness Program 

·       Employee Assistance Program 

·       Generous Dyson Product Discounts 

Health benefits: 

·       Multi-Level Healthcare Coverage Options 

·       Vision & Dental Coverage 

·       Company paid Short-Term and Long-Term Disability