Payment Processing Specialist

Posted:
10/2/2024, 5:42:37 AM

Location(s):
Whitemarsh Township, Pennsylvania, United States ⋅ Pennsylvania, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

AllianceOne is currently seeking a Talented Professional to add to our team:

Position: Payment Processing Specialist

Location: Plymouth Meeting, PA

Pay and Benefits:

The pay range for this position is $19.50- $21.00/hour based upon qualifications and experience.

Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! 

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

OBJECTIVE:

The Payment Processing Specialist is responsible for the timely and accurate posting of consumer and client payments on a daily basis.  This position will also provide support to Client Service Department, Finance Department and Operations Department.

MAJOR RESPONSIBILITIES:

  • Posting of payments to collection systems FACS and CUBS including consumer checks, Western Union payments, cash, credit/debit cards, wires and client direct payments based on various client requirements.
  • Reconcile and balance all payments batches posted on a timely fashion.
  • Research and resolve any posting discrepancies at consumer account level.
  • Perform posting corrections and payment reversals as needed.
  • Create and Reconcile Client Statements based on Statement Schedule.
  • Process Bank Returns/Credit Card Chargebacks on a timely fashion.

MAIN ACTIVITIES AND TASKS:

  • Sorting and distributing incoming mail
  • Posting Batch reconciliation
  • Client statement reconciliations
  • Bank trust Reconciliation
  • Create and Transmit Bank Deposit
  • Other projects as required, assigned or necessary

POSITION REQUIREMENTS/QUALIFICATIONS:

Education:

  • High School diploma or equivalent

Work Experience:

  • Previous experience in data entry or clerical positions preferred.
  • Previous experience with FACS and CUBS collections system desired.

Availability:

  • Full time, business hours
  • Some overtime is required

Language:

  • Fluent written/spoken English

#ZRA1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?