Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity: 

At OneDigital, an HR Consultant is a qualified HR professional who leads HR programs and projects partnering with our internal teams and clients to advance their business objectives. While remaining objective and independent,

Consultants conduct research to identify issues, provide advice and recommendations, formulate strategic plans, and guide the HR team to achieve the client’s results. Responsibilities include strategizing, planning and optimizing day-to-

day HR processes, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client’s resources.

Essential Duties and Responsibilities (include but are not limited to):

Consulting:

• Provide effective remote and on-site consultative support as required to build a strong working partnership with current and prospective OneDigital clients.
• Strategize and plan for the future with clients to ensure clear HR priorities, appropriate coverage, support, assignment changes and succession planning. Appropriately delegate work to provide strong support of clients and the team. Help team members resolve challenges.
• Help clients think proactively and execute on business objectives with an eye towards compliance. Using skillful analysis and assessment, build actionable recommendations delivered to client with clear communication.
• Develop and create HR products, templates, tools, policies, documents, spreadsheets, and presentations appropriate for meeting clients needs and supporting team sharing.
• Approach problem solving with objectivity and independence drawing on prior experiences and research-based solutions to meet client’s needs.

Client Relationship and Account Management:

• Regularly check in with clients and foster relationships that maintain high client retention and satisfaction and clarity of expectations, partnering with Director, Manager and/or Client Executive as needed.
• Proactively build client Sponsor and executive relationships and manage escalated client issues to successful resolution.
• Review client activity reports, set expectations and manage the expected performance of contributing team members on a timely basis. Positively impact the team through motivation and mentoring allowing team members to realize their potential.
• Identify opportunities to introduce solutions from OneDigital’s other business practices and broad team of colleagues.

Project Management:

• Prepare, collaborate and be responsible for client action plans and timely client and team member communications.
• Delegate and provide direction, oversight, and mentorship of shared work on client engagements with appropriate team members.
• Prioritize and manage time optimally in accordance with client’s service plan. Pre-plan and communicate anticipated overages and obtain pre-approval in writing prior to incurrence.
• Ensure accurate time tracking and descriptions of all client work performed. Regularly review, update and negotiate service plan changes to meet client’s needs.
• Consult with and provide information to contributing team members and clients on a timely basis to meet client deadlines efficiently.
• Manage workload and ever-changing priorities to ensure all deliverables are of top quality and met on a timely basis.

HR Leadership & Strategic Partnership:

• Support clients as a lead or key contact on all HR matters, tactical and strategic, including but not limited to federal, multi-state and local compliance, the interpretation of policy and procedures, performance management, discipline, employee relations, conflict resolution, hiring and dismissal protocols, benefits and compensation, labor management, employee training and development, organizational development, and other relevant HR disciplines.
• As called for based on project needs, appropriately partner with internal HR team member to optimize on subject matter expertise.
• Proactively seek ongoing knowledge and expertise in the HR environment as well as general business trends and practices; share expertise with others. Become a subject matter expert on an area of interest and team need.
• Demonstrate thought leadership in a specific area of HR which could include participating in webinars, trainings, published articles, blogs, trainings, whitepapers, alerts, and public speaking opportunities.

Other Key Functions:

• Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.
• Follow, create, and help improve standard operating procedures and analytics to ensure consistent, efficient, and excellent client service.
• Support OneDigital business development efforts with HR expertise, introductions, and recommendations as requested. Proactively learn and promote OneDigital services.
• Actively participate in OneDigital culture and relationship building initiatives across all business lines through active engagement, meeting attendance and by providing ideas, expertise, and open communication.
• Perform other duties as needed.

Behavioral Competency Requirements:

Demonstrated consistent proficiency of:

• Communication - clear, open, and honest communication; proven ability to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.
• Client chameleon – the ability to influence and work proactively with clients in various industries, personalities, working styles, levels of management and influence and respective expectations.
• Leadership Presence – willingness to lead, actively listen and ask powerful questions. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Build confidence in team members. Inspire and motivate people into action.
• Innovation – Demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges. Leads with curiosity.
• Account Management – models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards. Plans proactively and collaboratively with clients on out-of-scope requests. Focuses on client satisfaction and retention.
• Efficiency & Effectiveness – produces solid work product and task outputs in a timely manner and with consistent quality in the desired results. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.
• Coaching and Teamwork – consistent modeling, coaching, and mentorship of behavioral competency requirements and service delivery practices that promote active and effective client work sharing throughout the team and role assignments, regular client updates for team members, collaborative work planning, skill building and actioning of positive behavioral competencies within the team.
• Time management – the ability to manage and delegate work in a manner that provides the space and time required to complete and balance responsibilities effectively. Management of allotted client time used by self and others and the ability to handle multiple and shifting priorities.
• Customer service – bringing a consistent positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information. Works with an appropriate sense of urgency, responsiveness, and pro-action.
• Initiative – proactively creates solutions for client business needs and challenges. Promotes initiative taking in HRC colleagues. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles

Other Qualifications, Skills and Requirements:

• Must be located in North Carolina or South Carolina.
• A proactive track record of managing client requests and a passion for advising on all aspects of HR.
• Ability to act with integrity, professionalism, and confidentiality.
• Excellent organizational skills and attention to detail.
• Strong oral, written, and verbal communication skills.
• Curiosity, an engaging style, and an urge to seek out creative solutions.
• Strong analytical, assessment, and problem-solving skills.
• Resourcefulness and the ability to work with limited supervision in meeting deadlines.
• Active networking and upkeep on HR trends and research to provide new ideas to the team.
• Active development of social science knowledge that lends to understanding clients and employees.

Education, Training & Experience:

• 8-10 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred.
• SHRM-S/CP and/or PHR/SPHR certifications are highly desirable.
• Advanced foundation of HR knowledge – particularly, understanding of federal, state and local employment laws, regulations, and practices; multistate is ideal; as well as a keen ability to serve as a business partner.
• Familiarity with general business management functions. Proven ability to work cross-functionally within an organization, particularly with leadership or at an executive level.
• Blend of both corporate and consulting experience. Consulting firm background/experience is preferred in the HR consulting industry.
• Demonstrates proven project management skills and the ability to manage the moving parts and priorities of multiple clients and projects simultaneously.
• Advanced skills in Microsoft Office applications, HRIS systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with account management software and social media tools is preferred. Demonstrated ability to learn new technology systems.

The typical base pay range for this role nationwide is $55 to $60 per hour.  

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team!