$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Large office with 11 providers, and each provider works with their own MA. We also have two Nurse Care Managers, a Pharmacist, and a Social Worker. One of our MAs is a Care Team Lead, and another is a Senior MA. We have an RN and two LPN’s who make up our “triage team” (taking higher-level calls, performing nurse visits, etc.). We also have two PSR staff who perform the majority of our check-outs and patient scheduling tasks. Our office is open 7am-7pm Monday through Thursday, and 7am-5pm on Fridays. Each MA works 4 days a week and will also work one late night per week (usually aligning with what their provider works). Lunches are 30 minutes. We are a Primary Care office, and we only see patients ages 18 and up. We perform on-site phlebotomy as well as perform multiple point-of-care tests (A1c checks, glucose checks, pregnancy tests, urine tests, etc.). Some of our providers also perform minimally invasive procedures (cyst/mole removals, ear lavages, etc.).

Office Culture

Great teamwork and collaboration. Everyone works with minimal supervision to complete their daily work. Friendly, fairly laid-back atmosphere. Everyone is empowered to make decisions on their own or bring up ideas on how to improve/streamline certain processes.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required
• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lake Drive - 4069 Lake Drive - Grand Rapids

Department Name

Internal Medicine - 4069 Lake Drive

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable 7 a.m. to 7 p.m.

Days Worked

Variable 5 days per week

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.