Application Support Engineer

Posted:
4/14/2025, 12:19:55 PM

Location(s):
Maharashtra, India ⋅ Pune, Maharashtra, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Build Process Automation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth operation of key applications and systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve technical issues within critical business systems. - Collaborate with cross-functional teams to troubleshoot and resolve application-related issues. - Develop and maintain documentation for troubleshooting procedures and solutions. - Implement automation solutions to streamline application support processes. - Provide training and support to end-users on application functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Build Process Automation. - Strong understanding of software development lifecycle and best practices. - Experience with scripting languages such as Python or PowerShell. - Knowledge of ITIL framework for IT service management. - Hands-on experience with incident management and ticketing systems. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP Build Process Automation. - This position is based at our Pune office. - A 15 years full time education is required.

15 years full time education

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Accenture

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Headquarter Location: Dublin, Dublin, Ireland

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