DISPATCH COORDINATOR

Posted:
8/21/2024, 5:00:00 PM

Location(s):
Istanbul, Turkey ⋅ Istanbul, Istanbul, Turkey

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

Istanbul, Marmara, Turkey

Job ID:

R0057123

Date Posted:

2024-08-22

Company Name:

HITACHI ENERGY TURKEY ELEKTRIK SANAYI ANONIM SIRKETI

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

Job Description:

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is currently looking for the “Dispatch Coordinator”, who will support the Power Grids, Distribution Transformers, Dudullu plant in the development of operation planning & supplying processes, skills and tools and lead performance improvement projects.

Your responsibilities:

· Participates actively in the different levels of Planning from Sales &Operation Planning with long term decisions on the logistics requirements for future backlog, through Operations Master Plan translation into optimized Dispatch Plans till relentless fulfillment of the Scheduled Load Shipments  

·Ensures optimization of warehousing, loading and shipping operations whilst procures formal assurance that all local operations are performed to respective quality standards and in full compliance with legal and regulatory requirements and a safe workplace. 

·Monitors, reports and optimizes total logistics costs within area of responsibility while delivering or exceeding Budget Revenues and reaching the targeted Operational Cash Flow

·Act as single point of contact between CoE (TT&L) and the factory enabling TT&L planning activities for the local product managing deviations/issues or updates during the order/project life until the delivery according to the contracted terms and conditions.

· Involved in the Transport Management and Issue Management G/C Outbound Processes with main activities such as: 

-       Preparation of Shipment Documents (shipping invoice, packing list, customs documents etc.)  and creation of additional documents (based on the requirement from the customer) 

-       Outbound Delivery note with Handling Unit Creation & Issue clarification in case of any discrepancies.

-       Update outbound delivery note in case of re-planning, review impact/reason and initiate action such as claim to customer or document deviation (SNC) and inform logistics operations specialist.  

-       Transportation Cost review and approval above agreed threshold  

-       Foreign trade data/master data check/maintenance  

-       Provide input (forecast of volumes, lanes, requirements) for Country/Regional/Global RFQ’s    

-       Support customs issue evaluation and resolution, request extension if provided timeline is not feasible, review and select transport options in case ETA to delivery location is at risk and update outbound delivery note.  

-       Review and select transport options in case of location or date changes and update outbound delivery note. 

· Actively supports Parcel Outbound for Direct Materials in the Transport Management and Issue/Claim Management Processes with main activities such as:  

-       Issue clarification in case of any discrepancies.  

-       Preparation of Shipment Documents (shipping invoice, packing list, customs documents etc.)  

-       Transportation Cost review and SFDB reporting for CR (outbound vs. Transportation Budget)   

-       Document Claim to customer/from customer process management (NCR)  

-       Document Claim to LSP (NCR) 

-       Having the overall view of this internal supplier performance (TT&L) , oversees that the internal supplier performance (TT&L) meets the required service target (on time delivery, quality, communication..). For that he or she either will collaborate/propose improvement actions or will escalate in case of continuous wrong execution.  

-       Leads opportunities/logistics improvement projects to streamline flow across the entire supply chain. Sets up and manages integration of transport and logistics suppliers (TT&L) and customers within the supply chain. 

-       Collaborates with internal supplier TT&L and internal customers in the factory (Sales, Project Management, Order Handling, P&F team,..) and aligns them , ensuring Customer projects and Orders receive the contracted level of service

Your Background:

- A bachelor’s degree in Logistics, supply chain management, International

- Economics, Business or similar fields.

- More than 5 years of experience in logistics and transportation.

- Familiarity with transport cost structures, documents and terms and conditions within the transport industry (such as Incoterms, surcharges, weight /volume conversion factors, BLs, customs process, etc.)

- Fluent in English

- Knowledge of foreign trade and logistics, Import/ Export and Customs clearance procedures.

- A collaborative, solutions-oriented approach and strong communication skills.

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology