JOB DESCRIPTION:

The position is responsible for provide technical support and troubleshooting for our diagnostics products.  Key responsibilities include the followings:

• Provide Technical support and troubleshooting, conduct customer training for diagnostics instruments

• Perform Instrument Validation based on The Hong Kong Laboratory Accreditation Scheme (HOKLAS)

• Implement IT solutions

• Support Sales Service to hospitals and private laboratories

Requirements:

• College or equivalent graduates with related background in medical technology, pathological diagnostics or biological science

• IT knowledge is preferred

• Minimum of 2 years of Application Support in medical or diagnostics industry is preferred

• Strong communication and interpersonal skills

• Fluent in Chinese and English

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Hong Kong > Hong Kong : 20/F, AIA Tower, 183 Electric Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable