Customer & Stock Assistant

Posted:
6/10/2026, 7:10:45 AM

Location(s):
Henderson-Massey, Auckland, New Zealand ⋅ Auckland, New Zealand

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

We’re excited to announce that New World Te Atatū will be opening its doors August 2026, offering a new full-service modern supermarket and creating 100 new roles for the Peninsula. 

Looking to join a team that values energy, initiative, and great people skills? We’re now hiring Customer & Stock Assistants to join the brand-new team at New World Te Atatu. In this role you’ll be working across checkouts, online and replenishment so if you thrive in a varied role and take pride in delivering stand out customer service, we’d love to hear from you. 

  • Part-time & Full-time permanent roles  

  • Roles commencing 3rd August 2026  

  • One weekend day working required 

Te Tūranga – About the role 

In this varied, hands-on role, you’ll be right at the heart of the store, supporting multiple departments to keep everything running smoothly and delivering a great customer experience. 

  • Provide friendly, efficient service at checkouts, creating positive interactions with every customer 

  • Pick and pack online orders with care, ensuring quality, accuracy, and on-time fulfilment 

  • Keep shelves fully stocked and well presented, ensuring customers can easily find what they need 

  • Replenish grocery products and maintain strong stock rotation and freshness standards 

  • Support with general store presentation, ensuring a clean, organized, and welcoming environment 

  • Work across different areas of the store as needed, showing flexibility and a team-first attitude 

Ngā painga - What we offer 

  • Development opportunities designed to grow future leaders and store owners. 

  • A culture that recognizes and rewards hard work, initiative, and results. 

  • Instant pay rise after 1 year of service.  

  • Staff discount (5%) 

  • Long Service Leave 

  • Birthday leave – take an additional paid day off to celebrate or relax. 

He kōrero mōu - About you 

We’re looking for someone who brings energy, initiative, and a genuine passion for people. 

  • You deliver outstanding customer service and take pride in creating a great experience for every customer 

  • You’re proactive and switched on. Quick to spot what needs to be done and act. 

  • You’re reliable, hardworking, and hold yourself to a high standard in everything you do. 

  • You’re a strong communicator who is friendly, approachable, and confident in engaging with customers and team members. 

  • You thrive in a fast-paced environment and enjoy staying busy. 

  • You’re flexible and happy to work across different areas of the store. 

  • You take ownership, show initiative, and are always looking for ways to improve. 

Ko wai mātou  - About us 

New World Te Atatu is a brand-new store built on proven foundations. This will be a full-service New World, done properly. Fresh departments that are full and inspiring, shelves that are always well presented and a store that customers trust because it’s consistent, reliable and run by people who care. What matters to us most is our team. We’re building a group of people who take ownership of their work, show up with a strong work ethic, care about customers and each other, and want to be part of a high-performing store. In return, we offer a supportive environment, opportunities to grow, and a chance to be part of something from the ground up – not just another job, but a store you can be proud of.