The Red Hat Site Reliability Engineering (SRE) team is looking for a Senior Software Engineer to join us. In this role, you will develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat Managed Cloud Services, while using your skills in coding, operations, and large-scale distributed system design.

What will you do

• Manage, deploy, and operate cloud solutions at scale using the principles of Site Reliability Engineering

• Participate in the design and development of new features to enable OpenShift 'as-a-service' across multiple public clouds

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of OpenShift clusters deployed across multiple public clouds

• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions

• Interact with multiple teams within Red Hat and with the open source community to contribute to both the upstream and downstream projects to deliver functionality

• Participate in product release cycles, deploying code to integration, staging and production environments, integrating with CI/CD tooling, monitoring and change management

• Perform software updates, peer code reviews, testing, and CVE analysis; respond to security threats

• Interact with automated monitoring and healing infrastructure to ensure healthy environments

• Provide engineering support to Red Hat's global technical support team to resolve customer issues

• Help and develop peers through knowledge sharing, mentoring and collaboration

• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes and remediating problems in our environment

• Participate in a follow-the-sun on-call rotation

What will you bring

• 5+ years of software engineering experience using object-oriented languages; Golang is preferred

• Extensive experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure

• Proficient experience with enterprise systems monitoring; knowledge of Prometheus is preferred

• Extensive experience with enterprise configuration management such as Ansible, Puppet, or Chef

• Proficient experience delivering hosted cloud services

• 1+ year experience with container-related technologies like Docker or Kubernetes

• Experience delivering hosted cloud services

• Experience with containers on Linux

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

• Good verbal and written communication skills in English

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About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

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